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March 2024 by Brian Richardson
Jose was outstanding! Helped daughter with prints for project. She was in a time crunch and he printed all 4 for us ASAP. All while running around helping others. Great location!
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February 2024 by yujin lee
Horrible. The lady cannot even read!
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December 2023 by Maria Rosa Olivera-Williams
This is the best Fedex office. They are extremely professional. They answer all your questions and help you with your order. Jose is the spirit of the place: knowledgeable, friendly and warm. He always makes you laugh.
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November 2023 by Lily Raymond
McKenzie was so kind and helped me through everything! Very quick but thorough service. She even color corrected for me which was a huge help! I will definitely be returning for all of my art prints!
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October 2023 by Kate Gassman
Tried printing my project at UPS down the street. Incredibly rude and unhelpful. Looks like "Brown" can't do anything for me. Took everything to this store, Savannah helped me out without any issues. She was polite and helpful and would definitely recommend working with her and Fed Ex again. Guess who gets my business from now on?
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September 2023 by peggy ward
The staff is always so friendly and helpful. I've been utilizing this location for years and have always been assisted with patience, and kindness.
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September 2023 by Kathy Bujeker
My daughter has outside security cameras and she has a video of a FedEx driver throwing her Chewy order on her steps. No wonder her items are always damaged!
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July 2023 by Adria Mccoy
When did these employees become so LAZY that they can't do their job and send you to self service when you have no clue what you are doing? I used to come in and they do what needs to be done now they have attitudes and don't want to help you anymore. Ya'll just got lazy on the job.
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March 2023 by Avril Do
If I didn't need labels printed there I wouldn't use them at all. They say they are customer friendly but don't do everything they can to help you unless you're rich and want to spend $20 on a d*** box! Forget being handicapped and need 1 copy! You are so screwed and have to load a card for more than you want to spend instead of them doing it themselves! Not very customer friendly or handicapped friendly. They also misgender people in their greeting instead of using a generic one! Not happy about being misgendered!
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February 2023 by Jessica Garretson
Lazy drivers, no communication, they don’t follow their own processes and have zero cares for customer service. I wish to never spend a penny with this company again. The fact that there is no accountability for shipping a package, which is the very reason they are in business, is pathetic. Especially when providing the actual service that they are being paid for would take a simple care to complete.
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December 2022 by Ryan Robinson
Friendly staff even though I had some 60-70 pound packages. Will definitely come back when the need arises. Thank you
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June 2022 by Gavin Hsu
Stephanie and Jose were both very patient and helpful in getting our items shipped and delivered right on time.
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May 2022 by Brian Potts
FedEx did a great job for me this morning. I came in with important papers. The worker was hilarious and very helpful.
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April 2022 by Miss V
As a POC, I have never felt welcomed each time I have come to this location. Once the mgr looked right me at me when I entered the store then went back to whatever she was doing. However, when people that looked like her entered after me, she greeted them with a HELLO and a smile. I make sure I get my printing needs done elsewhere.
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April 2022 by Molly Hershberger
Called to get a shipping quote and was immediately transferred to a CSR in Texas! She asked where I was shipping from so I told her "South Bend FedEx location", to which she replied, "I need that zip code". I told her I don't know because I don't live in South Bend and not familiar with the numerous codes. She got very short & rude as if this was my fault that the SB store didn't take care of my inquiry. I told her I will just use UPS since their local office was able to take my call & quote.
