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September 2024 by greg bingaman
Johnathan at Clayton Hoover was extremely helpful and friendly. I would definitely recommend and go back. The company has a good history and ties to the community. I would expect this company to continue to do well and be around for several more years if they continue to treat customers well.
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August 2024 by John F Sweeney
The crews did an excellent job for us. Pulled siding off upper side of home, layered snow & ice on the side, re-flashed, replaced two windows, did tear-off and re-roofed home. Worked in 92+ degree heat, ambient, 100+ on roof. Very detailed in their work and worked steady for 12 hours (with a couple breaks) Amazing job and wonderfully mannered guys. Going to have them do some additional work inside soon!!!
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July 2024 by Kelli Haines
Things started to go wrong with our kitchen remodel with the install of our two new size windows. We insisted we didn’t want waves in the wall caused by the new drywall and mudding where old window was taken out. It took three times to get right. We requested to speak with Jonathan, the owner, personally and have him look at it and a few other things we noticed but were told from the office he was in a meeting or not available repeated days in a row. There was talk of it not being square prior because it’s an older home but squared is not what we were asking for - only a smooth wall without waves. Still, Jonathan never came to see the issues as we requested. My husband discovered the boards they used in our wall were dirty and/or moldy. Same with the insulation they used.
Front window had an unplanned shift because sink base cabinet they installed (where it had to stay) was almost 3 inches off from window - the result of their incorrect measurements. This also made the lighting placement off that electrician previously cut in ceiling. Also, both windows were improperly installed leaving them hard to close and lock. Inside framing/finishing was done around them despite our previous requests to straighten them. New door wasn’t installed right either.
We asked repeatedly for a lower cabinet to be straightened but new flooring was installed around it anyway and not addressed.
We found screws sticking through the inside of several cabinets where they missed the frame and left the sharp end exposed. We have since found out that the placement of many other screws was wrong and has left holes in our cabinets where they never should have been.
The cabinet area where the microwave is supposed to mount directly over stove was off center - not plumb.
The panel for refrigerator build out was bowing because it’s attached to an upper, unlevel cabinet that is butted up next to the crooked front window. Crown molding was not straight nor touching the ceiling as it should be. Another thing we have found out since is that the ceiling is not level in that area and needs work. This was never addressed either, and they installed the cabinets there anyway. Also, the crown molding is not anything like the crown molding we picked at the office when we first started looking at cabinets. We did choose a different cabinet maker than what we were originally presented with, but not the design of them or the design of crown molding.
This is where we terminated the project.
At that point, Jonathan did offer to come look at it all with his workers and go over what needs fixed, but after all these problems and more that I have not mentioned here, we were no longer comfortable with Clayton Hoover and Son’s and lost trust in them do any more work. We pointed out most this as it was happening but, grew weary especially since none of this should’ve happened in the first place. A lot of it has to be taken down and redone.
I contacted Hoover’s office and the subcontracted electrician to get a detailed receipt showing why the final cost of electric was more for unfinished work than the quoted finished work in our kitchen would have been. After many messages with the office and electrician, Hoover’s office said the original quote was a package deal and electrician gave no explanation. We had added work besides the kitchen that was not done, but there was never any discussion of a package deal. I expressed that it’s hard to believe the price for incomplete work was much more than the original price we were given for finished work, but they quit responding. We only should’ve had to pay for the partial electrical work that he did do. I reached out to Jonathan directly at his phone number we had while planning this project thinking he could help get answers. Plus, I also asked if he would be interested in having a sincere, constructive conversation with us about this project but he did not respond either.
Positives - wall looks good since Manny did it the way he wan
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July 2024 by Amita Schnaiter
Have contracted twice this year. First project was Egress window and that was done in excellent manner. Second project just completed and also well done. 2 rooms almost gutted due to water damage. Projects oversight by Manny who was asking for regular feedback and went farther than required to perfection. All men working project were well mannered and respectful of home.
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June 2024 by Brent Kovach
They did my roof and repaired the ceiling in the living room. They did an excellent job, I would definitely hire them again. I would also recommend them for any needing work done.
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June 2024 by Jayne Day
Jonathan’s company installed a quartz kitchen countertop. We are very very happy with it! All the work was done in a timely and efficient manner.
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June 2024 by Kayla Perry
10/10, such a great business, thanks for the opportunity for the giveaway as well!
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June 2024 by Elisabeth Slabaugh
Jonathan and his team do a great job! If you want the job done right, this is the crew you want.
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June 2024 by Marti Walls
We hired Jonathan and his crew to do two bath remodels, paint our living room, and change out several doors a few years ago. We were so happy with their work that we just hired them to do several outside house projects! They're very trustworthy and care about their customers!
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June 2024 by Candi Al Wahidi
Jonathan and his team are amazing. I had my kitchen redone in 2022 and they paid attention to the tiniest details. Even fixed things that wasn’t in the quote and didn’t charge me. I called them again about 7 months ago to do my roof and once again did amazing work. I can’t wait to call them for my next project
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June 2024 by Alan Amick
Gutter guards installed work great!
Fast friendly service!
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June 2024 by Jerry Yoder
Clayton Hoover and sons help us with a remodel on a bathroom and laundry room.
Thank you for providing great quality and service.
We highly recommend Clayton Hover and son’s for any remodeling needs.
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May 2024 by Danica Russell
I'm a local realtor in the area and I always recommend Clayton Hoover and Sons to my clients. They are prompt, honest, and fair. Thankful to have such a good working relationship with the company! Can't recommend them enough!
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May 2024 by M Jay
Clayton Hoover installed a new roof on our home. The entire process was simple and transparent. The sales team and owner were very easy to work with. The install crew was professional, efficient, and friendly. They left the job site clean. I am very happy with the outcome and would recommend Clayton Hoover. I have already hired them for the next project.
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May 2024 by Jason Delaurelle
Very pleased with everything they did. We had them do a complete kitchen and bathroom at our sons house and windows , siding, roof , gutters and hardwood floors at our house. Johnathan was easy to work with and had some great ideas. Took time to meet with us whenever it worked for us and answered all our calls or voicemails when we had questions or concerns. Will recommend to anyone and will have them do some more work for us in the future.
