“Very helpful and friendly service. I like having a physical location with a helpful manager. I would recommend Metro by T- Mobile to anyone that likes helpful friendly service and wants to speak to a "real" person. Prices are good with multiple month by month service. They really try to work with you and give you respect.”
10AM - 8PM
2584 IN-44, Shelbyville“Manager is very good at multitasking and making sure that she addresses all issues with each client. She does very well under pressure and is kind and respectful to everyone”
10AM - 8PM
1822 IN-44, Shelbyville“Chris went above and beyond today. We lost a family member unexpectedly and Chris helped us remove an account. He showed kindness and compassion and we are so grateful. Thank you for help and empathy.”
“Jared went above and beyond to help us setup a new line and switch phones on my plan. He was working by himself and was able to handle 3 customers at the same time with a smile on his face and greeting everyone as they came in. His professionalism and knowledge are second to none. Give this man a raise!
I’ve been to this location many times and every time I work with Jared I always walk out with more knowledge of my phone and a smile on my face.”
“Dale provided absolutely amazing customer service. I came to him with a phone issue that several other stores was not able to fix and not only did he fix it but he was patient and tried out several solutions. He went above and beyond for me and I would highly recommend anyone coming to him with any phone purchases or future needs. Absolute 5 star service!!!! Will be back again solely to ask for him!”