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September 2023 by Charlotte Dunns
Seymour lot- rob cole- dont trust or buy from him. Bought a car had check enginge light and brake light on fixed check engine light . Cant fix the brake light , but suspect the issue which should been fixed before left the lot for a sale.just like rest of the issues that it has, no way it past inspection
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September 2023 by Glenda Collins
Both guys were very helpful and nice..I think everything will work out just fine..
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April 2023 by Smokerz 420
I love working with Payton auto place they are amazing getting me and my family into our new 2015 suv ! You guys are amazing ? would be my 3rd vehicle I purchased from you guys. Thanks alot really you guys don't know how much you mean to me !
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February 2023 by Cheryl Bauerle
Bought a SUV from them, already replaced the motor and now having to replace the PCSM. Only owned it for 7 months. Would not recommend this place to anyone.
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November 2022 by Susan D.
I wish I would have read the reviews before I bought my vehicle there. It is a piece of junk before I even paid my first payment various things were wrong with it as in like 11 things and nothing can be done about it. I so wish I would've read the reviews.
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October 2022 by Katie Lustig
Lyle was great!!! If your looking for a car, come check this place out!! Great people!!
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August 2022 by Ron Anderson
The staff are very friendly and work very hard to get you the best deal they can two thumbs up all the way around
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June 2022 by Shade 85
Was helpful very friendly & they worked with me on a good downpayment to have a price in my range.But having to deal with the bank is a pain due to the first financial isn't part of the first financial branch I would give them a 1 for that.
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January 2022 by Yolanda T.
What A nice place to purchase a vehicle. Bill was great. He wasn't pushy & was upfront about everything really easy to talk to. He knew I had worked third shift and I hadn't been to sleep yet. He promised me it wouldn't take long and it didn't. This was the first time that I had been to a car dealership and wasn't there for hours upon hours. They are fast, friendly and affordable. If you're looking for a vehicle go check them out.
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November 2021 by Melvin Harris
I bought a 2020 Elantra used and thought my headlight beams just needed adjusted so I waited for my 90 day service at the dealership to find out the car had been previously wrecked that they forgot to mention and it needed both headlamp assembly,s replaced. I called Bill at Payton Place and he said no problem find out the cost and they would cover it. After they found out the warranty would not cover the 2000 doller,s they refused to pay because they said we waited so to long. I tried to explain because of it being a 2020 I again explained why I waited to have it fixed. Now I have a 2000 doller out of pocket expense because I trusted them. All I,m saying is I truly do feel I was taken advantage of and will never bye another vehicle from them. And to warn you of the same .
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October 2021 by Hunter McKain
I went in on a Wednesday evening, test drove a truck and told them I wanted it. I was told to come back the next day and he’d work a deal in the morning to see if he could get something done. He texted me the next morning say he could work a deal with me and I told him I’d be there in roughly an hour. I got there and he was selling it to someone else saying they got there first and they were paying cash. Whenever I was there the night before and was told to come back. Later that day I expressed my feelings to the guy we were working with he told me that they were in Monday and already had pre-approval from the bank. Why would they need pre-approval if they’re paying cash?? Also the vehicle I test drove had a misfire in the engine, all it needed was a tuneup. But that salesman said they service everything vehicle when they get them in. So either their mechanics are no good or that was a lie.If you go here and they try to tell you to come back the next day, don’t do it or the vehicle will be sold to someone else when they know you’re on the way in and were told a deal could be worked out.
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June 2021 by Gail Robbins
My husband and I have purchased three automobiles from Payton Place and they have always given us straight forward deals. Just purchased a 2015 Honda CRV from them yesterday. Great car that I am in love with already. No hidden fees or back end deceptions. Bully Patterson was a great sales person to work with. He went way above and beyond to solve all of my issues and ensure the process was smooth and painless I would recommend Payton Place as well as Billy to anyone looking for an honest company to deal with.
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June 2021 by Paul Neste
Easy and pleasant buying experience. Excellent customer service and amiability. Salesman Bill was awesome and made the whole process super fast. Every detail was well explained. Will definitely recommend others in need of a new vehicle to go and ask for Bill.
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June 2021 by Annie Green
I wish I had the option to post on all sites that were listed! I have heard bad thing and read bad reviews about this place but I had an incredible experience here and as far as the salesman. LOVED HIM!!(and I dont like salesman) Bill went above and way beyond where he should've went to insure I got my vehicle of choice. I just bought my impala from them yesterday so we shall see what the future holds but as far as the buying process,, mine was great!! I honestly can't believe anyone has something bad to say about them. Without saying names, I can say that this experience was 100x's better than I've had at the other "Big Name Car lots. Thanks Payton's place! And a bigger thanks to my new dried, Bill!!
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May 2021 by Steven Nixon
As a first time buyer I was pretty nervous about financing a car but Bill was super cool and made the process quick and simple. Would definitely recommend to other people.
