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October 2023 by Johann Gustafsenn
We were there a few days ago and I usually figure a good visit there is four star, but Melissa at the self-checkout lanes put it over the top. We had a fist full of paper coupons and she was fantastically helpful when a couple didn't work correctly, because computers. We like the new layout of the store and I believe the aisles are wider now after the store reset. I'm not a big fan of self checkout, but we use them everywhere to check the prices as we go. Everything was correct, which was nice. Now get rid of the weight sensors at the self area, they are just annoying. I dislike shopping but this visit was okay. And lastly, as firstly, Melissa was great.
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September 2023 by Drew S.
I've had it up to here with this app; it needed an update like yesterday! I typed out a whole message, took a quick detour to do a Google search, and poof, it all vanished into thin air. Can you believe this nonsense?Now, let's talk about the complete farce with my fuel points. I attempted to use them, and what did I get in return? A pathetic 3 cents off per gallon, just like every Tom, Dick, and Harry out there. No options, no flexibility, no 10 cents off a gallon, even though I should've rightfully had it. They swindled me out of a whopping 700 points! I demand those points back, and I want them on a silver platter in the form of a $20 fuel gift card or store credit. And let's not forget the extra six bucks I had to fork over for my 20 gallons at 70 cents a pop.But wait, there's more! Brace yourselves for the colossal screw-up that was my recent delivery order. Out of the 350 different single bottle drinks I ordered, a mere pitiful 60 were actually available. But that's not the kicker. A mind-boggling 60% of the drinks that were "out of stock" were temporarily absent in every aspect except reality in reality they were in stock available but blatantly ignored ("selective vision" is what my ophthalmologist thought could have been the cause"), oh no! They were like unicorns - non-existent! Can you wrap your head around this absurdity? 20 unique UPC's 20 completely different items didn't even have at least one single bottle. And just to confirm the sheer audacity and dishonesty, I stormed down to the store in person, and voilà! Every single out-of-stock item magically reappeared. upon arrival only 20 minutes after my delivery the shelves were stocked to the brim, and my precious time was squandered. I've got evidence of this laziness which should be a come to Jesus moment for jay c and all of its other brands!I tell you, JayC has royally bungled this one. And what's their excuse? "It wasn't us, it was Instacart." Well, I couldn't care less whose fault it is; I want that driver fired and safe flares in place to prevent this meager amateur service from ever getting to decide on what they "feel" like picking. Because you know what KAREN! I "feel" like you owe all the family's that went thirsty at the Anchor House because of your feelings an apology because that 400 some odd dollar hold jay c put on my card and held for 4 days when I only got 60$ worth of drinks! That was 400$ worth of life saving replenishment that prevented me from acquiring the necessary extra electrolyte rehydration they those in need so desperately needed! I the demand compensation for this migraine-inducing ordeal: a $20 gas card for the fuel points debacle, a $40 gas card or store gift card to cover my stolen delivery fee, the extra gas I wasted on this wild goose chase to uncover their deceit, the underserved tip, the delivery order fee, and another tip to replace those phantom items and if the store is feeling generous the interest I now have to bear on my credit card that is supposed to be for emergencies!Here's a brilliant thought - if the store can smoothly handle my items for pickup, why can't they do the same for delivery? Take a leaf out of Walmart's playbook and start "picking" orders before the drivers even set foot inside. For the love of all things sensible, seal those bags to ward off tampering or theft.Oh, and let's not forget the laughable paper bags for pickup. A staggering fifteen out of thirty-six paper bags gave up the ghost, and there I was, playing a twisted game of bottle pickup, tallying over 150 scattered bottles. Ask in the app if we want paper or plastic because everyone knows what AssUMe means and boy was I reminded of how O' so true that acronym is!!!If, by some slim chance, you reckon you're not responsible for this downright unacceptable service, then do us all a favor and pass this fiery letter over to Instacart. Let them be held accountable. I didn't sign up f
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August 2023 by Nick Schroeder
Not very crowded this afternoon. Picked up some lettuce varieties for making salads and they had some fresh tomatoes. Pretty good deal on frozen shrimp which will be on the barbecue very soon.
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August 2023 by a-1 towing and recovery
Not self check outs that's the whole reason I choose jay c over walmart because I want a real cashier and bagger to check my items out
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March 2023 by Level 8 Local Guide
Love this place! Good sales and fresh meat. Always a hometown favorite of mine and the weekly sales are definitely competitive with any type of cheaper store but for good meat they cut there and bakery is a personal favorite, I have always had my cakes done here they're always delicious and beautiful and I am never disappointed with the way they turn out. Staff is friendly and helpful if you have any questions just ask.
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December 2022 by Rob
Nice little store kind of dated. Staff was friendly
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November 2022 by Curtis Huff
Only place I care to shop... cheaper than Walmart and Aldi and fresher foods
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November 2022 by Terry B.
Prices too high. Spent $94 and got one turkey on sale but couldn't get second one on sale so put one back. I'll stick with Walmart and rulers
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December 2021 by MOOn Jello
Needs new management. Continually having expired/outdated foods for sale on the shelves, especially cold items even in the deli! I've worked in food service industry for years and find this absolutely ridiculous!
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November 2021 by Bill
I used to enjoy grocery shopping at this store... "Used to". I don't know if it is lack of help or other reasons, but now the store just seems dirty and shelves are empty. I travel to the west end now.
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September 2021 by Jennifer Walker
Management should try to step up their game. Went for my lunch break at 1. The deli had one person doing the hot side and cold cuts side. 5 people waiting to be served and there were 3 upper managements standing at the front desk when I came in. Waited 7 minutes for there to be no movement in the line. If you're aware that you're short staffed in a particular area go help out.
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June 2021 by Barb
I shop here frequently with no complaints but I can not say anything but how friendly and polite all the staff was today!!!!! I really don't like to shop but I left with a smile on my face ?
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April 2021 by Andrea
Picked up a bag of avocados from this store today... Not a single one of them, was edible. I had my groceries delivered, so unfortunately I couldn't be there to check them before buying them; but regardless, the mold could be seen from the outside, so I couldn't believe this bag was actually left on the shelf to be sold. I even included photos, because I was shocked by how bad they looked and disappointed about having to throw the whole bag away.
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February 2021 by A Monte
This place is the best has the best meat department specializing in custom orders custom cuts and outstanding customer service featuring Chuckwagon Willoughby, Bret The Hitman Michaels, Big Country Caleb and Artemis Gordon. serving you proudly along with the rest of the wonderful JC Kroger family and management team with years of experience commitment & service for our community.
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January 2021 by douglas marsh
Horrible 3rd time this week the website says that they have items in stock called this time and was told it was in stock. Drove to this store and it wasn't in stock. If you call and ask they will give you the answer that it shows online. Wate of my time I will not be shopping here again.