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January 2024 by Carol Chandler
We worked with a long time salesman and friend, George Covey. Once again he was patient and very helpful. We love our new vehicle and we love Bob Poynter Dealership.
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January 2024 by Amber Craney
Have purchased several vehicles from Clint, Billy and Joe! Always a quick easy process! Will continue to do business with them in the future!
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January 2024 by iampeggylou
George Covey was awesome to work with. He made sure I got everything I needed. He also returned my enterprise rental car for me. Great service!
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November 2023 by Dian Ankney
This dealership is the best! My car broke down and I had 4 hours to get to a real estate closing. They sent a tow truck to my location complete with another vehicle for me to use. By late afternoon they had replaced the broken starter, all covered by my warranty too! This is why I travel 45 minutes to buy all my cars from Bob Poynter!
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October 2023 by Gary Smith
Smoothest car buying experience we’ve ever had! Found a specific truck that we were looking for on their website. But, we live almost 4 hours away from dealership. So Trent was great to work with-good communication, answering our many questions up front and honest with information and pictures over phone calls & text messages. He also had it ready to test drive with a full tank of gas when we got there. Fair deal made in a short time. Within a couple hours we were driving back home with the truck we wanted. Great experience! Would recommend this dealership.
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October 2023 by Sandra Brown
I live in Florida and bought the car in Indiana, every aspect from finding the right car to financing was top notch. The delivery was very smooth as well. The staff was professional and patient. I am a senior citizen and they guided me every step of the way. Billy Brown, Sy and Gray were outstanding. I am extremely happy!
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October 2023 by Janhavi Dandawate
The service which I got from Bob Poynter was great. I recently bought a car from dealer. Terry, customer sells representative was supportive, prompt and very helpful. I got all the auto loan paperwork done within few minutes. Till the time my car was getting ready to pick up, Terry also make sure that I am getting loaner car to take care of my commute. I am happy customer and would like to have future car from my next car.RegardsJanhavi
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October 2023 by Brandon Kiel
To start off I went to the Ford one thinking my appointment was there, and when they looked up my name they were nice enough to tell it was at the other. Once I got there, everyone was nice. I truly love my car and what they do to keep it going.
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September 2023 by Stacie Robinson
We have bought several vehicles from Bob Poynter, and we have always had amazing service from the sale of the vehicle to the service on the back side. If you are looking to buy you should definitely go here!
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September 2023 by Debbie Chaille
EXCELLENT sales and service dept. We just purchased our 1st two vehicles and are very ? happy with both. Thank you Pointers for great service.
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September 2023 by Ericia Jackson
The staff is amazing and Preston and Billy took great care of me. Clint left for vacation and he is who I usually deal with but he made sure I was in good hands. Never had any issues with this dealership. Long time buyer and always will be
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August 2023 by K Ludwick
Excellent car buying experience! Bob Poynter had the exact vehicle we were looking for - fully loaded, and at a competitive price. Tyler made all the arrangements for our test drive, handled our trade and processed our vehicle purchase, smoothly and within only one hour! Highly recommend!
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August 2023 by G Deckard
Bob Poynter GM is the best of both worlds! A big city inventory with a small town feel. Tyler Williams was great to deal with. He was attentive without being pushy and very helpful throughout the entire exchange. If you are in the market for a vehicle, talk to Tyler.
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July 2023 by Kaylee Lesnet
It's been less than a year since we bought a vehicle from this place. It has been nothing but a problem from day one. We got it home and it looked clean, but after doing our own cleaning, we found beer cans shoved under the seat in the trunk showing that it hadn't even been cleaned properly. The first issue was the radio, which controls a big portion of the vehicle was bad, it took 3 weeks just to get that problem fixed. We are now having issues with the shifter in the vehicle and have been told it would be weeks before being able to even get our car in. Even though the extended warranty for the vehicle was purchased through them. If you are needing a good reliable vehicle that you can depend on, that has actually been checked out, I would suggest going elsewhere. We only went here due to a great experience previously but our family will be going elsewhere after everything that's taken place with this vehicle.
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July 2023 by Maria Hernandez
Wow and wow!!! Never had such an experience buying a car! The customer service could not be better, from the Salesman Luis Muños to the finance department everything run smoothly and the most important thing ; no rush and no pressure. I will definitely recommend Bob Poynter car dealership to anyone looking for a vehicle. Thanks and thanks again!