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“Denise Lewis - the Boss Lady - is amazing! We had a conference a couple of blocks away and she made it much easier for that to be a success.
I was able to borrow a dolly to transport boxes, she notified me when new things arrived, and was super helpful getting things shipped out.
Best conference logistics experience ever!”
“the UPS Store on State St New Albany is the best! You no longer need to use the post office, get all your stamps and shipping needs and even a mail box at UPS Store. Don and Renee are the owners and are so kind and helpful, it's like family there.”
“I arrived to the ups a little confused because my wife had me come in for Amazon returns that she normally did, Johnny was quick to help me get out of the store effortlessly, thank you.”
“I failed to get the guys name tonight but he was really helpful. I came in with a heavy rug I bought off Amazon and he came to the door to assist me with carrying it. I then realized I had not printed off the return label and he showed me how to do it by emailing it the store. I just wanted to take time to give him a good review because nowadays it’s so rare to get someone to help you when they don’t have to. I also noticed this store was really clean. Normally they look really disorganized when I visit UPS stores but this one had nothing out.”
“Customer service is their super power! Caiden ran outside when he saw me unloading a large package, took it inside, found the bar code for the label buried in an email on my phone, whipped out that new return label and covered the original label I forgot to remove, made sure I got my receipt, and sent me on my way with a smile, lickety split. Man, I do love someone who is good at their job!! Found my UPS Store, for sure. Thank you, Caiden!”
“I had items shipped here in advance of a trade show at the convention center. You need to make sure you are checked in at the convention center but the staff at FedEx were extremely helpful and professional. I needed to make a few trips to move my cases over and they were fine with that. Clean. Easy parking in front, although I don't know if the meters are monitored I got an hour just in case. Lots of last minute supplies if you forgot something.”
“This is such an easy and convenient way to ship! I was a little confused at first because there are no signs on the outside of the store. I had to look at reviews to confirm that it was inside the Walgreens. A sign would be helpful!”
“I frequently have to print and ship different things for work and this location has BY FAR the best experience of any printing or shipping store I’ve ever dealt with. Sam and Joseph are so great to work with and always do whatever it takes to help you out and get any difficult job done!”
“Been there twice serve was good and friend. It is fast and easy to get to, but parking nit much of. That is understandable for the location and works for ups and its customers and drivers.”
“Went in to return an Amazon order on a Sunday and the person working was very friendly. There wasn’t anyone else in the store and I was in and out within a minute.”
“I went here to look at office chairs. This was my second stop. They have a lot to choose from and when I found the one I liked, it was cheaper on-line. The clerk said they would match the price so I bought it here and I am very happy.”
“Pretty simple. I came in and needed a little help finding the right box for what I had to ship. They let me print my label from their computer there and I left it there to be picked up. They helped when I asked for it and left me alone when I didn't. Thanks!”
“Honestly a 5 , Mail courier is really professional and cool round my way,went to this location and everything was smooth they just scanned my phone 123 bada bing badda boom sent my package .”
“I have taken many return packages to this UPS station. Every employee has treated me with utmost respect and friendliness. At times there have been several customers in line waiting to be served but each customer seems to be greeted and dealt with in a courteous and timely manner.”
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“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”