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November 2023 by Michelle Schneider
Very friendly, funny and very knowledgeable. He was very helpful and able to handle several customers at once in a very calm and professional manner. I highly recommend! Thanks so much!
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November 2023 by Lisa Bjegovic
Manny was amazing!I came in the store with a set budget in mind, and a specific type of bed I wanted. He was very knowledgeable and was able to work with the price I wanted to be at. I'd recommend asking for him if you want a sales person who enjoys what they do and is willing to help find his customers the right fit! Thank you Manny!!!
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November 2023 by Gaming Gold41
Manny was our Salesman at the Schererville IN location, he was very friendly & straight forward about the mattress we were looking for our teenage son. He told my son to try a couple of mattresses until he found the right fit. We were in and out in no time. The best mattress shopping experience myhusband & I have ever had!!I would definitely recommend going to this location and seeing Manny.?Lisa L.
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November 2023 by Jeff & Celeste Boles
My wife and I appreciated Manny's subject knowledge and no pressure approach. Overall experience was fantastic for this couple with back issues needing a firm and yet comfortable mattress at a fair price. Great experience!
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October 2023 by C D
We went in and worked with Steve Ryan…he was awesome! He listened to what we wanted and showed us some options. He made it SUPER easy and painless! We would happily work with Steve again!
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September 2023 by Kathleen Smitley
Your sales representative, Steve, was great! He was very kind and knowledgeable. Since I am handicapped, Steve was very patient and answered my many questions and directed me to the mattresses that would fit my needs. I truly appreciated his assistance with my purchase. Thank you!
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September 2023 by Pamela Salyers
Sales associate, Pete, was both personable and confident in providing concrete info that aided me in selecting my mattress. I stopped in after the sale and had the pleasure of speaking with Steve (as Pete was not there) who addressed my additional questions on bedframes and delivery. David, the "lead" in the delivery process, was very respectful in my home. I hope the mattress will match the customer service
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September 2023 by Pamela S.
Sales associate, Pete, was both personable and confident and had a strong knowledge base which benefited me in selecting my mattress. Also, I stopped in after the sale (as Pete was not there) and had the pleasure of speaking with Steve who addressed a question I had about the mattress frame, and., the delivery process. David., the "lead" on the delivery was very respectful in my home. I feel confident that my mattress will match the quality of the level of customer service. Pam S., Hammond Five Stars, Customer Service
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August 2023 by Dathan Junge
Manny was very helpful and attentive to my needs and got in and out in less than 10 minutes. The staff also greeted you and there was no pressure to buy or be rushed. Thank you
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August 2023 by Jen H
Steve was great to work with! I went in with 1 model in mind, which I found to be too plush for my taste. He suggested another mattress, which was an instant winner! Steve was professional, friendly, listened to my concerns, and offered valuable feedback. I will not hesitate to recommend Steve and Mattress Firm to friends and family.
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August 2023 by Lisha
Steve was great helping me pick the right bed for me. He listened to my concerns and price range and was very patient. Made sure all options for the mattress purchase and delivery was presented at checkout. Great service!
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August 2023 by Joan Ranger
The in-store experience was good, no sales pressure and the staff member was very helpful. And the delivery was on time as promised, and the delivery personnel were courteous, fast and efficient. A pleasant experience for me, overall.
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July 2023 by Charmin Howard
The sleep expert was very professional and knowledgeable. He directed me to my price point, but also showed me different quantities of mattresses. The proficient expert also went over our purchase-details and made sure we understood. Thank you, Mr. Manny for your patience!!!!!
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June 2023 by Carolyn Rogers
Manny was awesome! As soon as we walked in the door Manny greeted us and asked if we were looking for anything specific. He was extremely attentive but, not in an over baring way. He is very knowledgeable and did not push us to buy anything without informing us what its benefits are and allowing us to try it out first. For instance the the adjustable base, I’ve always been interested in adding that on. Manny explaining in detail how all the different settings benefited us just sold me even more. He was patient and answered all our questions. Can’t wait for our new iSeries Hybrid w/ the adjustable base PLUS my new tempur-Adapt pillow to be delivered! Thanks again Manny!
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June 2023 by Susan Putman Chamberlin
Our sales representative, Manny, was very knowledgeable and friendly. He listened to our preferences and didn’t make us feel pressured. Very positive experience!
