“What a great experience! I placed my order online and was scheduled to have my battery installed the next day. My order was waiting for me when I arrived and I was assisted immediately. The service was prompt, professional and personable.”
7:30AM - 9PM
3540 169th St, Hammond“(Shay) at 169th in hammond indiana was so helpful and I will be back to shop for my car needs she cares about the customer's and she actually kept me calm during a very stressful situation with the car, this isvery rare. Business places needs more people like (shay )”
7:30AM - 10PM
921 E 162nd St, South Holland“They always have what I need and are very helpful and friendly there are other O'Riley stores but I prefer to drive from 74th and Western to South Holland store”
7:30AM - 10PM
600 E Ridge Rd, Griffith“Purchased a battery for my car after a week had to take it back to get tested since car didnt start. After taking to mechanic issue was actually the battery was a defective which at the second visit they said yes the battery was a defect”
7:30AM - 10PM
6060 Broadway, Merrillville“I went into O'Reilly's today in Merrillville today and Ashley the sales rep was so nice, and she helped me look at my dads car. I was told I needed a new part, come to find out its working as it should. No need to spend more money. She was very honest and sweet. I give her more than 5 stars. Thank you for all your support. I will return again.”
“Jay saw me struggling with which wiper blades to get. He not only helped me figure out which size I needed but also put them on for me. 10 stars. Thank you Jay!!!”
7:30AM - 9PM
1111 N Main St, Crown Point“Eric was amazing there ! He helped me or I should say he changed my tail light ! I by far recommend this place for all your auto needs and the staff is knowledgeable and very helpful !”
7:30AM - 10PM
2415 Ridge Rd, Lansing“Years ago I met a man named Scooter at O'Reilly's Auto Parts in Lansing. He impressed me with his warm welcome, professional expertise, and can-do attitude! He was like a breath of fresh air in the auto retail business. Since that day, I have returned time and time again only to receive the same outstanding customer service, singing his praise to my family and friends. On my most recent shopping visit, there was a little lady sitting on a chair, whose car had overheated. Scooter called a tow truck for her and was taking care of her until they arrived. She was telling me what I already knew, that he is a wonderful human being and amazing representative of O'Reilly's Auto Parts! I've never before left a message like this, and it is long overdue. BEST PLACE IN TOWN! Thank you, Scooter, whom I now call friend.”
7:30AM - 9PM
10205 W 133rd Ave, Cedar Lake“I like actually having a decent auto parts store in Cedar Lake again. I grew up around here and we used to have multiple. Prices are the same as the other chains pretty much and the staff is helpful.”
7:30AM - 9PM
3717 Grant St, Gary“I was in there today and I spoke with a gentleman name Robert he was very phenomenal I didn’t know the name of my part, but he took the time out and help me figure out what part I needed. I was stranded on the road. I wasn’t even from around here. I called O’Reillys and he told me to come in and he would take care of me and that’s exactly what he did. Very outstanding gentleman”
7:30AM - 10PM
1640 165th St, Hammond“My niece and i were there on 6/18/23 at 645pm, 15 mins before closing. Anthony was absolutely Great helping us out. He checked the battery and alternator in her car and never made us feel rushed. He clocked out a little after 7pm when they closed. Excellent employees at this location!”
“I recently written a bad review for this company because I thought they had double charged my account for a single purchase. However I've changed my review because after working with their claims department, they helped walk me through the process of working with eBay on getting my refund taken care of. I would definitely purchase directly through them next time.
Wow even after changing my review to 5 star review because of a weird mixup with ebay. Which I have two receipts showing money paid to the same exact company and address. I was able to get a refund through eBay. It may not make sense to you, but I have the proof and I sent it to your company and to ebay. I'll still keep the review as 5 stars, since the issue may not have been the fault of the company.”
“Love this place and the staff is spectacular!!!
They are so helpful and willing to give you the best auto advice to repair your car or for maintenance.”