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“This was my 1st time visiting. I loved the shop! Was greeted as soon as I walked through the door. James was very knowledgeable about the cigars and he was extremely helpful. My boyfriend recently started smoking cigars and is just learning about them. Great atmosphere. There was a couch to lounge on and there was a gentleman there smoking a cigar while on his laptop. He seemed very comfortable and said James would be really helpful to me. They have a ton of other items in there as well besides cigars. Very reasonably priced. He also mentioned that if we found something we’d like for him to order he could, like an exotic brand. We will definitely be frequenting this shop quite a lot. They had a wide variety of cigars as well. Thanks James for the awesome experience. A must stop at shop or your cigar, vapes, etc needs.”
“This place is awesome and the two that run the store are the nicest people you could ever meet. They have a full stocked store and a great selection of cigars. The only complaint I have is I really wish they would answer their phone. They NEVER do. I hate driving 20 minutes to be told they’re out of my item. Would be so much easier to call first before driving there.”
“Best vape shop in the area. Since the great state of Illinois criminalized Flavored Juices and because prices are so much cheaper here that they can easily compete with online prices, not to mention the huge inventory well packed in a small area, I’ve been coming here for 4 years now driving all the way from Chicago. I am about to get my 2nd free mod soon.”
“Amazing customer service, products and prices. This will be the only place I will go as long as I'm here. Really appreciate how down to earth and chill they are. Highly recommend.”
“The owner is a great guy. Veteran (who gives other veterans a discount) who really cares about his customers. Also owns an escape room next door. If I could give more stars I would. This is small business done right.”
“Love the store Jesse is an Exquisite person would recommend to anyone can only give five stars but would give a ten if possible great location great shop they treat you like family best vape shop around !”
“Stop In to get some cigars for deer camp. They had a good selection and I found what I wanted. Got signed up for the cigar club and the owner gave me a nice lighter for being first time customer. Will definitely return”
“The most dedicated guys that I have ever run into. Tons of variety and knowledge on all products that they sell. They also have a hookah and cigar lounge across the street with a full bar, great food, weekly entertainment, and the occasional live band. This is my definite go-to when I want to take out my wife and have a good time. Definitely recommend!”
“I love this establishment & the customer Service is great. Very attentive and informative. I love my pen & oils. I also attended a hookah night held on Saturdays and it was a very pleasant First time experience. I felt welcomed & comfortable The entire time I was there. Can’t wait to go back. Thank you for the lovely experience.”
“Every time I go into Black Diamond Smoke Shop I get welcomed in like I'm family. This shop has the best prices and friendly environment. I highly recommend and encourage people to stop in some times to experience what I experienced or better.”
“Love the location everything from tobacco, vapes, lighters, hookahs,etc. are here at 25th & Burr st.come check them out great service staff very knowledgeable”
“Great little vape shop that has some flour and a dozen different types of gummies awesome customer service Brandon is very knowledgeable he will educate you as much as he possibly can reasonably priced it's worth checking out if you are serious looking for some nice clean medicine for anxiety or sleeping disorder they may give you some samples just for better quality of life one day at a time”
“They had a lot of my favorite liquors including Jiim Beam Red Stag, peach flavored brandy and a few coffee liquors. They had smaller bottles of vodkas and rums; enables me to get more variety in my drinks.”
“I love this shop! It has EVERYTHING you need. It’s the ultimate tobacco shop. Angie that work there is awesome, polite and informative. She can tell you about everything in the store.Prices are low and they have everything you need”
“Great customer service! Had an defect issue with a Caliburn G vape and they were willing to take care of the issue even through a no refund policy and I was immediately satisfied. The new Caliburn G worked perfectly and will return and recommend business!Store is also clean and well kept!Remember the core of success in a business IS customer service.”
“Best thing that came to sauk village. The workers are amazing. Moe and abdul are 2 of the nicest people. Great selection of different items. Now hot coffee is available!!”
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“New to vape. Trying to quit cigarettes. Walked-in & Jackson was welcoming, informative, and enjoyed our brief conversation. He answered all my questions, helped me find my 1st vape to try. No pressure sales, nor up-sale tactics. Straight answers to each question I asked. Based on service, nice, clean environment inside, information provided,...I'll be returning.”