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May 2024 by Alan Laatz
Needed a gift for our anniversary. The owners were very helpful and gave superb suggestions. Was great because my wife truly enjoyed her gift.In addition and stayed a while and the owners were very informative about the products and helpful.Very professional and the products were NOT OVERLY priced like other jewelry chain stores. Awesome products at affordable prices.Highly recommend, MALINICH Jewelers.
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March 2024 by Alan L.
Very personable employees. Fair pricing. They sit and talk with you and get to know you. Unlike the Jewelry store in Schererville on Main! Great selection. They also do repairs of watches and clocks. Shouls have bought our wedding rings here. You have to check out this Jewelers. A diamond (LOL) close to everyone.
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September 2023 by Annette
I ordered a custom anniversary ring to match my engagement ring with a specific size of diamonds. There was a very small band of diamonds already attached to my engagement ring. That ring cost $600.00. What I recieved back was a small band of diamonds. That custom ring cost me over $1900.00. I told them that is not want I ordered and wanted the ring removed from my band and refunded. Surprise and beware they do not refund custom rings. So I am stuck with very exspensive tiny band of diamonds. I was duped.
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May 2023 by Lynn
Very poor experience here. I finally was able to get my jewelry back- although in pieces.
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March 2023 by Craig Nelson
Terrible at communicating. Took an heirloom pocket watch in for evaluation. What they say they’re “going to do” is vastly different than what they actually do. Even after pressing for a better explanation- it turns out “as clear as mud” because when you think you understand your on the same page- they turn the page and do far less.I know nothing more now about the watch than I did 3 weeks ago after multiple trips.I was told they would “take apart the watch and forward pictures “for no charge because he loves working on watches”. After a week’s wait and a call to ask about the “pictures” they opened the “hinged rear cover” and took the same pictures I had already taken- It took longer for them to attach and send the pics by text than it did to actually open the watch and take the pics.I hoped to have “real” details as my wife is actually “now in London” and I made it known to them early in the process of parts were necessary she could ask some of the business folks she is meeting with and they are all top business leaders who would have been helpful in getting a list of jewelers skilled in heirloom watches that I could put Malinich’s in touch with.Thank for nothing!! This is my “Grandps England’s” watch “dissembled” - the hinged cover opened- ten seconds worth of effort- something I had already done.
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March 2023 by Denice Redus
Wonderful experience today. My daughter at the last minute ask to wear her grandmothers wedding set for her vows while her set is being sized for her ceremonial service next month. I in a panic needed to get the set cleaned by the next day. No only did the owner explain the normal processes of professional cleaning that could not be met but offered to at least try to surface clean and remove what he could. Im so thrilled and years of tarnish was removed. Thank you so very much.
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January 2023 by Jamie W.
Wife and I visited to see about a repair to her wedding set. They were very helpful and informative. Gave us a full range of options. Very patient with us. Decided to have a new custom made band made with her original diamonds. Took a couple of weeks which is what they described. I must say the ring exceeded our expectations. Can't speak highly enough about the craftsmanship. It's impeccable! I would anticipate quite a few compliments will be coming her way.
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January 2023 by Ericka Fabiszak
Husband bought me a Christmas present and wasn't what I needed. Went to get the cash back to get something else and they wouldn't give the money back. Was told if I didn't like it, hecould get the cash back since paid with cash. Owner was a bit@h and disrespectful.
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April 2022 by Scott Powell
Great staff... Friendly and knowledgeable
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March 2022 by Linda S.
My engagement ring is 57 years old. The diamond is very small but the ring holds a great sentimental value. 2 prongs had broke off and the diamond fell out. I actually found the diamond and brought the ring to Malinich Jewelers to see if they could repair it. They did a remarkable job. They added 2 extra prongs and set the diamond down a tiny bit. The ring is beautiful and should last forever!!! The way they repaired it, even made the stone look larger. I would recommend this shop to all my family and friends.
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February 2022 by PattyA Lucas
A great place for super ? gifts.
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September 2021 by Anali Edlin
Pretty bad experience so far— placed an order and tried to cancel within the hour. Management Indicates that store policy does not allow for refunds, even though they placed the order PRIOR to payment. I have been attempting to reach the owners for the last few hours—nothing.Update: owners have yet to even attempt to reach out after several calls and messages. In my experience, they are only friendly when you are willing to spend money—Not when you have an issue
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August 2021 by Julie
Dropped off an earring to be repaired. Told it would cost $120.00 to make a tiny solder because the loop was delicate. Picked up few days later. Paid in full. Beautiful solder job, except they soldered the wrong loops together. Husband returned, they admitted mistake. Took both earrings to make sure it was done correctly this time. Picked up, and the earring is loop is terrible! Exactly what owner said would happen if they did the regular solder. And to make matters worse, the other earring used to correct the mistake on the first one is damaged. I do not reccomend them. And SHAME ON YOU!! You know exactly what you did Malinich . Charging me and now I have ruined earrings. Shame....On....You!Then you willingly did this, knew that you ruined my earrings? Didn't fix them? Called me to say pick up they're ready? Admit that you are sorry? Why didn't you just make them right? Or tell me you couldn't do the repair? Refund my money and I can try some other jeweler and HOPE they can repair the damage. These came from my children for mother's day!! 20 years ago!!
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August 2021 by Jim
No help. Went in with my Omega Seamaster that was running fast, checked it with a compass and found that it was magnetized. Asked them if they could set it on the de-magnetizer. They said you're not supposed to place it on a magnet. I didn't place it on a magnet. I'm not sure how it got magnetized. Well, quartz watches have magnets in them. Um, its not a quartz, its an automatic. Take it back to Omega. Thanks for nothing. Don't take your watches here for repair. Someone that wont even set a watch on their de-magnetizer for a customer is, well, I wont do business with them. I was willing to pay them for their time also.
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July 2021 by G Porter
Good service!
