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June 2023 by Sue Neal
I hit a deer back in January and took my car here. Got my car back two weeks later, windshield was cracked underneath where they clipped it back in. They put in the wrong headlight. Then as soon as as I got it back from them for the second time to get my windshield replaced and matching headlight, they don’t reconnect my windshield wiper fluid hose. Honestly never taking my car back.
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June 2023 by Jordan Carpenter
Best body work I have ever had done on a vehicle. Wilson’s replaced the whole right side of my Jeep Cherokee latitude and after it was done it looked like it had never been wrecked! So I called back recently when I backed into a tree and they were able to set up an appointment for the same week and I am returning to have them fix the rear of my vehicle! Paul is amazing and works with amazing detail and hard work. Very friendly and welcoming as well!
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May 2023 by Devin Cox
Paul has literally no idea how to do business and the dude just wants to scam people off of high quotes in my opinion. I would recommend my 80 year old grandma before this place, she’s willing to actually do some work and not just “here to make money”. If you know how to drive a car then you’re smart enough to drive the hell out of that area and find a professional instead. Again this is all my opinion based on my experience, unlike the lack thereof from Wilson’s.
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February 2023 by Randi York
Michelle was awesome she answered all my questions and concerns and Paul was good too the service was done in a timely manner and Michelle stayed 8n contact with me on updates even with her busy schedule id recommend Wilson's to anybody thanks for doing an excellent job on my carServices: Painting
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April 2020 by me me
We were stranded an hour from home today just outside of Rochester. Brian Townsend picked us up and drove us home to south bend. Brian was very friendly and professional. He made it a point to maintain a conversation with me and my wife and interacted with our 3 boys. We are very appreciative of wilson towing and Brian
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April 2020 by Kristen Field
Paul and staff got my jeeps doors fixed for me thanks so much staff
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March 2020 by Vickie Kaczmarek
People were extremely nice and helpful!
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August 2019 by Jennifer Lee
The first pictures are what my jeep looked like when Wilson's in Rochester picked it up from the State Police Post in Peru. The second set of pictures are them working on it and what it looked like when I picked it up today after work. I personally recommend Wilson's to anyone who needs a vehicle towed or worked on. They are the nicest, most understanding (I called a lot to check on the status of my car lol), and most helpful group of people I have ever met. Thank you to the wonderful group at Wilson's for making an extremely traumatic incident not as difficult as some others are. I appreciate you all!
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March 2018 by connie Holderman
Paul, the owner did our body work. He did an excellent job and came in a little less on his estimate plus he even cleaned out the inside of my car and washed. I sent my Dad over and he got his truck done a day sooner and less then his estimate. Im impressed. Heidi his receptionist was also very pleasant to deal with!!!
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July 2017 by Sam Mellott
I had a tire go out on me around midnight. I called the service number and asked for an estimate for someone to come change the tire. They told me $85. I called them back to ask for someone to come out. The response was quick and the operator of the truck was very helpful. He was unable to get the tire off due to rust and being on so long, however he only charged me $85 for the tow to town because he couldn't do the job I asked. However he did attempt his best.
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December 2016 by Joshua Taylor
The towing service response was fast and the operator was courteous. The office personnel were nice and friendly even saying they would work with me on the storage bill and towing charges. I requested their body shop look at the vehicle and give an estimate for damages. Their tech Paul told me he would look at the damage the following morning... Two days later after he verbally told me the estimate, I then requested he e-mail me the estimate and he agreed. After not receiving the email the following day I went to the office to see what the problem was. Office personnel incorrectly copied my address the first time, I corrected the address and requested the estimate be sent to my email. After not receiving the estimate the following day I then e-mailed the business and requested the estimate. It was sent that day at the close of business, on a Friday before Christmas weekend. Now that I had the estimate in a format I could send to people I got my affairs in order and went to have the vehicle moved the following Tuesday. Now that it was time to pay the bill all talk of working with me on the bill was out the window; my vehicle was there for a total of 8 days inducing weekends and holidays. The total for my towing was $575.00. The office personnel told me the was absolutely no way the fee would be reduced even given the circumstances of the estimate I was waiting on from their shop. I don't recommend their service unless you have absolutely no other option.
