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June 2024 by Daniel Banks
There are many different Walgreens in the area, but this one is the very, very worst that I’ve seen. The vast majority of products are under lock and key, which is made worse by the fact that there is little or no staff available to get the products. The lamentably small amount of products that are not under lock and key include the beverages, which when you look at them, you can see why immediately. The cooler is practically empty. There have also been multiple times that I have come to this store during business hours only to be sent away because they said they were short staffed. They have plenty of money to put into expensive security measures, but none to hire sufficient staff. They make a lot of mistakes when they check people out as well, it’s never in the customers favor either. If you try to approach a manager with any kind of concerns, you can be sure to meet a very defensive person. This place is the worst of the worst.
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May 2024 by Tamara Cotton
The worst pharmacy now!!!! AVOID IF YOU CAN!! The only good person that works in the pharmacy is Dre! Very Kind!
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January 2024 by J Davis-Jackson
My primary pharmarcy store!
The staff are all courteous , friendly and make every effort to address your concerns, assist you to find items and check prices if you are not sure.
If necessary, the male staff will assist you with large or heavy purchase items.
The pharmarcy staff are attentative, professional and patient. I always recieve updates on my prescriptions/ annual shots needed, and they are always willing to assist you with Q&A and how your medication may affect you. They often know customers by their first names.
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October 2023 by Brendan O'Connor
I called the pharmacy and was on hold for one hour seven minutes before being able to speak to someone in the pharmacy. As a doctor, I call many pharmacies, and I have never had customer service this bad.
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October 2023 by E Walker
Just as bad as the Walgreens that was on Thurston Road. Eventually this one will close. They do not answer the phone. Was on hold for almost an hour. Ignore you while standing waiting to pick up a prescription. Dangerous health practice. Needs to be investigated by the NYS Health Dept.
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October 2023 by Shannon S. Todd (MomMom!)
It's better to go in than call. The wait time to speak with a live person is over 30 minutes.
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October 2023 by Nette Pompey
Jersey Mike's. Wow just Wow thanks for the best Steak subs. I got 3 and all 3 were goodtt. We will be back..location is on Monroe Ave Roc NY.
Go get your own ?
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October 2022 by A.W.
When you select curbside option they do not bring it outside, you still have to go in. This is obviously not ideal if you need to buy a self Covid test. Associates are friendly but do not plan to order curbside
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October 2022 by Tania Cuen
They got things done. It just took longer than it should. Take spare time when planning it.
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December 2021 by Jay J.
The best place to go for most things. Very easy to get into, I used to get my medicine here anytime iD like
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October 2021 by Zack Burnside
Pharmacist was extremely rude and unprofessional. I won't be back.
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October 2021 by Tierney Hamilton
Wouldn’t vaccinate my husband even though he has a Covid comorbidity under NYS guidelines. Walgreens is extremely vague about what kind of documentation they require (if any) on their website and hotline (we consulted both and found nothing, and their phone system in stores just redirects back to the website and hotline so there’s no one to ask). So, when the dispensing pharmacist— not his doctor— decided in her opinion that he didn’t have one, that was that.
People will continue to die unnecessarily because of this kind of gatekeeping and withholding vaccines from people who need it.
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October 2021 by Eunique Daymon
Pharmacy was rude and didnt even confirm what i was asking and hung up on me. They could definately use some customer service practice because my request was simple
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April 2021 by Buddah Gamble
Manager unprofessional, child like attitude. I am in disbelief she is manager of any company. Her disposition is nasty and I see why your business had no customers. Its sad that nasty attitudes and unprofessionals are what you encounter when stepping foot in your store but never again.
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March 2021 by Tierney H.
Wouldn't vaccinate my husband even though he has a Covid comorbidity under NYS guidelines. Walgreens is extremely vague about what kind of documentation they require (if any) on their website and hotline (we consulted both and found nothing, and their phone system in stores just redirects back to the website and hotline so there's no one to ask). So, when the dispensing pharmacist-- not his doctor-- decided in her opinion that he didn't have one, that was that. People will continue to die unnecessarily because of this kind of gatekeeping and withholding vaccine from people who need it.
