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October 2022 by Joe P.
Do not use this Dealership. Broke down on US 31 and had my Corvette towed to Shepherds . Took 3 weeks to fix it. 3 wrong Fuel pumps later and the car was fixed. Picked it up and drove it back to South Bend and the car died in my warehouse parking lot. Had it towed again and all the car needed was a tune up. Spark plugs and wires. Talked to the owner of Shepherd's and he could have cared less of the issue his company neglected to take care of. Would not even give me his GM's contact info. Told me to " look it up". The top of there invoice says " If your not completely satisfied, we will correct it". Sad Dealership to say the least
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June 2021 by Shawna Ammerman
Very helpful and nice people
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February 2021 by Lila Harmon
My husband and I sit out this morning to do some thing we never dreamed possible in this day and age.With the help of Brandon Gray and Brett we accomplished what we set out to do. They made us feel so comfortable and safe.They sanitized all the areas that we were and including our ink pens.To sum this might not be a big deal but to a person who has lost family and friends to Covid and has several family members with cancer it proves that shepherd Chevrolet will go the extra mile. Thank you again for a beautiful truck we will look forward to it in our retirement and thank you for being there for us.Sincerely Bill and Lila Harmon
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January 2021 by Pamela Renee Zorich
I cannot say enough good things about the staff at Shepherd's! They were great to work with, and not pushy. This was honestly our best and easiest vehicle purchasing experience. Thanks again to Branden, you were super nice and great to work with. Brett was also great. We will definitely be back!
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March 2020 by Melinda Gregory
Routine Maintenance Appointment at Rochester Shepherd's on Malibu purchased at North Manchester Shepherd's Location:
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November 2019 by Randy Prater
Great family service. They take care of their customers!
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September 2019 by Joe Verburg
Words simply could not express how awesome of an experience buying a car from Shepherd's was! The entire staff was absolutely amazing, friendly, and went so far above and beyond any expectations one could ever have from a dealership!! I don't feel taken advantage of on our trade in, or price of the new vehicle we bought. Simply awesome experience! This was the 3rd new vehicle my wife and I have purchased in the last 3 years. I can say with absolute certainty that I will only be going to Shepherd's from now on!!!!!!!
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October 2018 by Daniel Bates
My family and I was looking for a new used car and Kyla was very helpful in getting us not only what we needed but she put us into a car that was a fit for us. Thanks also to Isaiah for working with us as well. Car buying here was a great expierence for my family. Thanks again Kyla
