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August 2024 by Monique Creech
Sold me a messed up car had to take it back four times within the 4 months of me having it won’t let me switch out or anything and here it is just made a payment and my car won’t start! There telling me I have to pay to see what’s wrong and also pay to get it fixed ! Terrible customer service horrible communication and an all around bad experience I would not recommend
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August 2024 by Kirk Wyatt
Jason was absolutely understanding and extremely helpful in getting a new to me vehicle! Got everything that I asked for and then some!
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August 2024 by Wayne Veatch
Matt Hein was extremely helpful and got us a great deal. Highly recommended
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August 2024 by Lanie Poe
I wouldn't recommend this place to anyone. The manager Ron and Jason hung up on me. I received a letter and was already preaprroved for a vehicle. I had planned on driving up today and looking at vehicles. Yesterday within an hour I had 3 voicemails and text messages from Josh, Jason, Ron and after I called and spoke with Matt and asked for the calls, text and emails to stop this is when what they call a manager Ron calls. After I tell him stop calling he text me and then emails as well. I get a message from Jessica so they all bombard you. The ONLY one that was professional in this was Matt. They don't care about the person they care about the profit!!!
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August 2024 by Jenn Holloway
Jason was very nice and very helpful.
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August 2024 by Michelle Barnes
Best experience ever!!! If you need a new vehicle or change definitely go here . Thank you everyone for this experience!!
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August 2024 by Kris Davis
Matt was just awesome. He took his time working with me and made sure that I got the vehicle that I was looking for. He is a "Car Buying Planner"!! Lol
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August 2024 by Jeffrey Snow
Serena in sales is so helpful! I recommend her to anyone looking to buy a vehicle.
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August 2024 by Arianna Petty
Southwest Auto is so easy to work with! I love having a warranty through them, getting work done in their shop is so easy and they take great care of my vehicle!!! :) thanks!
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August 2024 by Nick Powell
The service was very knowledgeable and friendly!
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August 2024 by Jason gomez jr
Really easy to work with, very accommodating.
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August 2024 by Ronnie Cyrier
Jason Humbarger was very helpful and responsive. Highly recommend this dealership.
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August 2024 by Ruthless Ruth Beier
Loved working with Serena. Easy enjoyable experience purchasing a car for our daughter.
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August 2024 by Drew Wort
Subprime auto company. Don't bother. They tried to sell me a car for 4k over retail, but when I argued the price, they told me the price was fixed because of my credit score. At any reputable dealer credit score shouldn't affect price. The funny part is I went online got approved for a loan through capital one and went and bought a car at less than retail with zero issues in half the time it took them to hem haw around. They showed me 4 busted vehicles that no real bank would ever give a loan for. This place is a disaster. If you want to overpay for a car AND get screwed with interest (they wouldnt even tell me the rate but I calculated it at over 30%) go ahead and go here. Buy here pay here would be better than this shady dealership. Oh, and they still send me spam with my middle name instead of my first name, because they are incapable of reading a driver's license I guess.
Update: I’ve bought 2 cars since being here both loans and both for less than 13 percent interest. Worst experience I’ve ever had.
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August 2024 by Philip Dillion
Signing papers now so haven’t driven it off the lot yet, but they’re asking for a review before we finish signing. Car drove very smooth and we were happy with it and the customer service from everyone is great. Sarina is a sweetheart to work with. They agreed to repair a small dent and some paint chips when we can get that scheduled. Good experience so far.
