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“I totally recommend, not only is the facility clean and nice, the management is amazing. Trevor has went above and behind to make things work for me and I can appreciate it enough!”
“I've rented from you longtime ago wen my kids were small....but now I'm coming back to get a small storage unit to rent for about one month hopefully...”
“I have used these guys for more than 8 months. If ever I had a problem or needed another storage building they were always right there to help me. I recommend this place fully. Never a problem and the staff is always so nice and helpful!”
“I used Richmond Storage Facility for short-term storage (3 mo) as I was moving across state from Richmond for work. The managers were easy to contact, kind, and helped me set up quickly. The facility itself was also clean, easy to use, and had air-tight storage with doors that can be opened and closed without excessive force. Access to the site is done digitally— you do not need to meet an owner on site to begin service. If you are being reimbursed for a move, they also allow have convenient pdf downloads for receipts!”
7AM - 7PM
3150 W Nat'l Rd, Richmond
Self Storage
“No issues to report. Everything was flawless. Equipment performed beautifully. Max was excellent on multiple occasions! 5 stars from Richmond West staff.
Only thing is, I wash the trailers had rings throughout (high, middle, low), or the side rail holes were big enough for ratchet strap hooks. (Who uses rope to tie things down?)”
“Trevor at the Richmond, Indiana location went above and beyond in helping me take care of my storage unit. I've been a customer for a very long time, never late and then life happened. He showed me grace and compassion. Customer service felt like I was talking to a friend. He truly cares and made an effort in helping me. Thank you Trevor for your kindness.”
“Love the 24hr access and the super convenient locations. I appreciate the security including the recently upgraded pin entry access at gate. I feel safe with the well placed lighting surrounding the units. Price is very reasonable and I’m thrilled to be able to have autopay set thru this company so there is no worries of late payments or forfeiture of belongings. Would recommend to anyone looking in the area. Thank you for keeping my belongings safe through tough times. ❤️”
“This is a GREAT car wash! I've tried others and the staff at this one really takes the time to pretreat your vehicle. Thank you all for your hard work! You never let me down! P.S...Tipping your servicemen is always a great way to show your appreciation. They deserve it!”
7AM - 7PM
5900 National Rd E, Richmond
Self Storage
“Great service. I got there a few minutes before closing with a towing ball problem, after driving for 1000 miles and having another 700 to go i wanted to make sure it was not a problem. Jordan was there and he did everything he could to help me figure it out, we ended up replacing a failing tow hitch with ball. he helped take off a 6x12 trailer that was full and very heavy and replaced with a new hitch and ball. Ended up staying about 30 minutes after closing time to make sure i was back on the road safely. Great help. 5 stars.”
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“Tracey and Chris are both amazing! Their property is bar none the BEST storage facility in Richmond; they literally have zero competition in this market area. Super clean, doors that move with ease, climate control that you can drive up to and not even have to enter a hall! No bugs or rodents either! Thank you so much for all you do, I always tell folks to store at your location. I hope not to need storage again, but Tracey, you run a stellar site and I’ll come back if there’s a reason to do so. Thanks again, Lisa ♥️”