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September 2023 by Linda B.
I was the only customer. I waited for a full 2 minutes at the entrance to the wash before the employee saw me stepping out of the car at which time he walked over from next door! to do his job. I wasn't impressed. I've had good service before and enjoyed tipping for the service. Not this time...
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June 2023 by Google user
Got the pine tar and oak sap off and paint looks great plus windows are very clean.
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February 2023 by Wayne Pauley
The calabration on the wax needs adjusted. It STARTS at the bottom of my windshield. Also went this morning at 8 and no one was there.
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September 2022 by Patti Fields
What Happened to this place? Waited outside for 10 minutes before somebody came out. I already paid and there was no way to get back out. Then they didn’t know how to guide me in to the car wash so I hope they didn’t hurt my tires. Very disappointed in this place
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August 2022 by Hayley White
I called this location to make sure they could accommodate a bigger truck. They informed me it could be done. I got there and was greeted by the gentleman I spoke with on the phone. He saw where someone had victimized my vehicle with eggs. ?Before I went into the wash, he and the other gentleman made sure to get the egg off before they sent me in. They went absolutely above and beyond for me. I am grateful for them and their service.
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August 2022 by W. Hess
Great value, great service!
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August 2022 by Norman Alvey
Great Service.. love the lava wax on my truck
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July 2022 by ibjokn
You never know when they'll actually open. I drove by today at 7:40 (supposed to open at 7) and both lanes were closed; meaning they had cones in front of them. I had to turned around in the ackward lot and turn right because of traffic.Also, the back of my truck is usually still fairly dirty after the wash, but I've given up going back around each time. It's a hassle. It's not worth $9/wash
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July 2022 by Lisa Snyder
I have a monthly pass..last two times I've been here it was closed during hours of operation. Probably going to cancel!
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June 2022 by Indy Trekker
We took my truck through the wash about 10 minutes ago (5:40 on 5/23/22) and the cycle only ran about half way. I honked my horn while sitting in the bay and nobody came out. I went back in the line and expressed my dissatisfaction. They rewashed my truck (complete cycle), and it came out better than the first time. Do NOT use these people!
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March 2022 by Tim Kaehr
Be advised, the other reviews are true. On 1/30/22 I have documented evidence witnessed by the employees at Rocket Car Wash that the wash damaged my vehicle. Two symmetrical scratches through the paint, both sides of my van at the same height in the same place. The employees working on the day of the damage informed me they knew the machine was responsible for the damage. After filing a damage claim and calling to follow up multiple times a week every week for the last month, I have been either refused or ignored. Do not give Rocket Car Wash your business. Their owner and management seem to be purposefully ignoring me to avoid making use of their business insurance. It appears they are hoping I will grow tired of calling to avoid making me whole again.
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March 2022 by Martha Helderman
I had a good experience with them. I was out, sun was out, and I had time on my hands, so I decided to get the car washed, since it had been a while. It didn't take very long.
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January 2022 by Jack W.
I've become disappointed in Richmonds Rocket Car Wash. Lately my cars not been cleaned as well and the equipment is in disrepair. Not ringing as well. Usually only one attendee on the job. And several time as was today closed. So, I switched to the competition down the street.
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December 2021 by SuperStr8edge
Did a decent job on my van.
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September 2021 by Lucian Szlizewski
They usually do a good job. This time I had to ask to rewash my car because the back was still dirty but it came out dirty again.