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July 2024 by Tyler Gifford
Stopped in on to get a quote on subwoofer installation mid May. Everything was going great, paid a small deposit to order the parts. Was in communication consistently with scheduling. We had an appointment for 6/3 for install. Dropped it off that day after confirming, and was told I'd have my vehicle back later that day.
40 minutes later I get a call that due to staffing issues they need to reschedule and the soonest they could get me back in was 2 weeks later on 6/14.
I sent a text on Friday 6/7 to confirm we were still on for 6/14 and made plans to drop off the vehicle the night before. Got the green light that all is still sounding good. Fast forward to today, 6/13, the day before tomorrow's scheduled installation.
I called twice to no answer. Sent a text asking if we are still on for the installation tomorrow, and if I could drop off the vehicle this evening. Got a reply with another green light. Another 40 minutes later, I get a text that due to staffing issues they need to cancel again and the soonest they could possibly do the install is next Friday.
Not sure what's going on communication wise here, but for the time being I have to unfortunately recommend looking at other businesses who do installations. I don't mind having to wait and seldom do I leave bad reviews, but getting told we are on and they'll have everything ready by today, just to suddenly get pushed back weeks is absurd. They're nice folk, just don't recommend if you are looking for reliability. I feel like I got the run around, especially when the existing reviews are 5 stars.
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April 2023 by Carlos Johnson
Great customer service and great prices and they make sure everything is hooked up to perfection..I’m choosing them for all my audio and car accessories
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March 2023 by Austin Hudelson
a few months ago they rewired and changed the whole sound system on my 1995 Nissan 240sx S14 with ground zero products and with a planet audio head unit. the wire routing and appearance is Prestine and I have zero issues with the quality of the job. they have a solid workshop and good integrity. they are good people to talk to and have a great product line. it's one of those businesses where you can take your classic cars and not worry about it not being taken care of. they also did insulation in the back to insure sound quality. the owner is clearly passionate about what he does and is definitely a first choice around the area. I'll be going back soon enough to get the system they installed to it's full potential soon. good work guys.
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March 2023 by John Lamb
This team of audio professionals know how to listen to the customer. I went in described my audio goals and they delivered beyond expectations. They can give you a system that will exceed expectations.Listen to me, go have a talk with the team at Innovative Electronics. No upselling, they delivered exactly to what I needed and within a price point that sounds good. Not a lot of places exist like this that deliver the customer service this team does. Great Job!!!
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March 2023 by Brianna Smith
definitely worth stopping by really professional and got me in fast , great pricing also!!
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March 2023 by Dolton Chaffee
Taylor and his crew did an excellent job installing speakers and a new head unit in my truck. Very professional and great quality. I will definitely be coming back!
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March 2022 by ibjokn
Taylor and his team knew exactly what harnesses and adapters were needed in order to keep my steer wheel controls, stock rear camera and amplifier. I highly recommend this company!
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March 2022 by Rathburn Offroad
Very good service very helpful guy! quick install good prices made my truck sound awesome! one 12 inch hits hard very good at tuning
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March 2022 by Rahul Malhotra
Hi I will be honest giving this review about innovative electronic and sounds.. Mr Taylor he is a fantastic guy has deep knowledge about audio, speakers , amps , woofers and all electric wiring. He guided me well on which one is good and which is I needed as per my budget. Very good service and audio quality product. I am sure that if I need sound for my car or my friend's car I would recommend 100% Mr Taylor & Company.
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March 2022 by Chad Cochran
The owner is very knowledgeable
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March 2022 by Robbie Perales
Taylor and his crew are top notch!
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March 2022 by Amanda “Minka” Hoskins
Awesome service
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March 2021 by Isaac Vw
Taylor did an amazing job with our Yukon. Highly recommended.
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March 2021 by brittney abell
The owner was extremely knowledgeable and was able to set my vehicle up quickly with remote start. So far everything works perfectly and I would highly recommend his service for great work at affordable prices.
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March 2021 by Carol Shufeldt
They were very professional, friendly and knowledgeable. Answered all of our questions and even took our radio out of the box and explained wiring for us. Highly recommend this company.
