“Was looking to purchase a deep cycle battery for an invertor for camping.Manger took the time to show me all options and explained pros and cons of each.Always willing to help and answer questions.Have purchased all my batteries here for the last 8 years.Great place!”
7:30AM - 9PM
3005 E Main St, Richmond“Good morning. I am writing to inform you about the outstanding service and experience I received this weekend from your store in Richmond Indiana. George, Jeff, and Josh went way above and beyond to assist me in a great time of need.
My wife and I are over the road truck drivers and our truck broke down and needed new batteries. The shop at the Petro we were at would not assist us, the closest auto parts a Napa would not help so I called your store. Immediately, George found a way to say yes instead of no. I needed some tools and 4 batteries. He took my card information over the phone, delivered the tools, 2 batteries that he had in stock, and arranged to have me the other 2 from another location and delivered those earlier than promised.
Never at anytime did he have a hesitation or uncertainty about helping in his voice. Jeff was very friendly and eager to help, and though I did not deal with Josh directly he was the manager on duty when it came time to deliver the other 2 batteries and made sure it was taken care of.
In a world where complaints are given way more than compliments, I wanted you to know,
This store and group of people are doing it right!”
“Called these guys at 8:00 a.m.I told them I needed a Battery for my car. Drove there, he had me pull into the bay Door. They ran a diagnostic test and had me a new battery installed in about 15 to 20 minutes! Amazing how fast and efficient they are!!!!!I will be going there from now on for any battery needs in the future!!!*Friendly service!!*Fast service*Precise service* Very knowledgeableThanks again,Eric”