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“5 Stars all the way! Thank you so much to the staff at Natco Credit especially Rhonda Irvine for being so helpful during my first time homeowners loan. If anyone is looking for a loan I highly recommend Natco! Thank you so much!”
“Very helpful staff. You can bring all your coins here and they will count them with their machine which makes it nice. Currently there's a lot of construction on highway 27.”
“Getting my auto loan was so easy. I went online and filled out an application and later that day I was approved. Kelly was and is amazing to work with. She if very prompt in getting back with me any time I email or call her. My payments were set up bi-weekly to correspond with pay day which works best for me. I would recommend HCPFCU for all of your banking needs.”
“Credit unions are better than banks in every way, and this credit union is one of the BEST! Everyone who works there is super-friendly, super-helpful, and always looking out for each customer. They truly care about the credit union members.”
“I have had Wayne Bank And Trust as my bank for a lot of years. They’ve always been very kind and good to me. I walked in there just last week and open three accounts for my grandbabies. They were very helpful I was in and out within a half hour.”
“The mortgage department at this branch is excellent! Even though I was not a very easy customer to work with, Hope worked with me and was able to quickly able to refinance or home loan. I would highly recommend!”
“The transition had some bumps but the service level and patience of staff with all my questions was still A+ like always. I learned about everything new they can offer. Still the same people working there! Looking forward to my next trip!”
“No doubt some people have had one negative experience or another with the bank. After reading about some, just by chance when logging off the site, I had to submit a review myself. I've dealt with the bank for years. I have never experienced a single instance of poor service. I've never experienced poor service or treatment by any of the employees at the Chester Blvd branch, nor the main bank in downtown Richmond.I am very satisfied with US Bank in general”
“You have to have an appointment to go inside any of the Richmond U.S. Bank Branches. The wait times in the drive thru are longer than before with the inside closed to daily access. Many people send in more than one transaction at a time when their turn comes, businesses & personal accounts alike, which can also cause delays. Having your ID ready to send in with your transaction will help move things along faster. So many things have changed due to Covid-19. Let's all be gracious with the people coming out to work in the community to help keep things going.”
“All these negative reviews I just don’t see it! I opened up a new account this week I went in on Friday and made a deposit, no monitors facing the street like other people say. There was no waiting. I walked right up to the desk spoke with Farah. She was amazing! Everyone was very kind, pleasant and professional. I even got her personal number and email address, no issues whatsoever.”
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“Amy is absolutely AMAZING!! I went in for my first car loan. I was absolutely TERRIFIED with the idea of getting a loan. Amy made me feel like I was sitting down with an old friend to borrow money. Lol She made me feel so comfortable. She made sure I was sure before moving forward. I am so excited about my car loan and my car. She made sure to follow up with me at a later date. I’m glad I was able to have my loan with Natco and Amy to walk me through everything”