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September 2024 by Carla Brann
I’ve brought my pets to the Animal Hospital of Richmond for the last 5 years since moving to Richmond. They have always been kind, caring and compassionate. They are wonderful in follow up phone calls, even after hours, and are genuinely interested in the well being of your pet. There have been many times where their staff have gone above and beyond to share their compassion in the loss of my previous pets as well as in care of my current ones. I am so thankful that I can count on them whenever my fur babies need anything. I highly recommend them!
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September 2024 by Heather Buckland
They have treated our furry family members with grace and dignity for years. Most recently as we brought in our Penny to be cremated. Staff handle these events so well.
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September 2024 by Chera LaForge
I just finished up an appointment as a new client and I'm left with mixed opinions and have decided that, once my pets lab results are in, I won't be continuing with the office.
The good: I found the front desk staff to be kind and responsive. I was able to get in fairly quickly, though I ended up waiting quite a while to see a tech or the vet. Ultimately, I received some support for the issue I originally saw the vet for.
The bad: While doing the exam on my dog, he jumped and turned around on the vet. He did not bite, snarl, growl, or show any signs of aggression. She was quick to label him reactive and continued to use that language throughout the exam and it significantly shifted the tenor of the visit. She had said we need to include lots of notes on how to handle him. When I said he had been groomed, she asked how it went and before I could even respond, she said it couldn't have gone well given his response to her. I felt that, as soon as that happened, he was treated differently and not in a way that would have calmed his anxiety or mine.
Yes, my dog did jump and turn when she touched his abdomen, but he didn't display any similar behavior the remainder of the visit nor has he in the past in any situation.
Even if the dog was reactive, the response was bad. Period. A vet should work to ramp down anxiety, not to make the situation even worse.
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May 2024 by Renee Smeigh
Always a great experience going here. The front desk girls are amazing, the techs are friendly and kind to the animals, & the vets are on a different level of compassionate and knowledgeable! Even when I had to take my Labrador in on a Sunday, Dr. Dariece Senderak made the experience calm and compassionate. She even kissed my dog's head as she was putting her down. I'll always recommend them.
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April 2024 by Jerry Pulley
Knowledgeable, caring and affordable.
Good people that care about animals.
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April 2024 by Thomas Moll
This place was AWESOME. They totally took care of our loved one. They put us at ease.
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April 2024 by poodlemom2
My Lady Scarlett and We, were treated with the upmost respect. Lady Scarlett loved her sweet Dr. Hirsch. He was professional, gentle, patient and interacted very nicely with Scarlett. During testing with Lady Scarlett stood very still. She was very comfortable with Dr. Hirsch. We all were very pleased.
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March 2024 by David Stephens
Terrific doc and staff took care of my cat right away and helped me find the proper people to help
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January 2024 by David Barbella
Went here for six years with my two cats. Everyone is very helpful and professional. Always felt like my cats were getting excellent care.
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January 2024 by Melanie Porter
We have been taking our Senior dog here for a while! She has gotten the best care! They go above and beyond for our sweet girl! I am thankful they have helped make the last bit of her life as great as possible! My family and I highly recommend this vet! Picture of my girl because she’s beautiful!
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November 2023 by Bethany Bennett
Extremely professional and thorough. They called several times to confirm various things on his previous vet records
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October 2023 by matt minor
Very professional and caring, would give more stars, but also very expensive. But they do a great job.
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October 2023 by Jo Oconner
Just healthcare teet for humans, unless you're rich they wont accept seeing your injured animals
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July 2023 by nathan motley
Honestly it was the best most informative vet visit I’ve ever had with my dog.
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June 2023 by Rebecca Lahrman
Every person who is at the Animal Hospital, whether a "vet", to the "clerks"..will "listen" to the "pet-parents" and "Pets+Parents" are treated with caring & compassion!! ~They "bend over backwards" to help in any situation..I would "NOT" take our precious one, anywhere else!!! - they're fantastic!! ~..Becki..
