Family Express is a family-owned and operated chain of convenience stores serving Indiana, known for its tasty food and friendly service. Many customers prefer to stop there for on-the-road snacks, with some choosing it more often than other convenience stores. The store is generally kept clean, although the self-serve drink area can be messy, often with cups, lids, and straw wrappers left everywhere. The store offers competitive gas prices, and customers appreciate the rewards program, which helps them save around 3 to 5 cents per gallon. The coffee and pizza are popular, with many praising their quality and taste. The store also features a small café inside, added to compete with other convenience stores offering café-style foods. However, some mention that the donuts' quality has declined, leading them to stop purchasing them. Staff members are consistently friendly, creating a welcoming atmosphere. While some customers wish for cheaper gas prices, overall, Family Express remains a preferred stop, especially because of the good food, rewards, and friendly service. It stands out as a convenient and pleasant place to stop during a drive, with some noting it is their favorite store despite minor cleanliness issues in the drink area.
Great location and some good brands inside for filling up the car and driver.
April 2017
I stopped by the Family Express gas station while on the way back to Chicago. Low gas prices and a clean washroom. They also had 89 cent fountain drinks.
