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July 2023 by Kendra Sloan
Friendly and helpful staff
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May 2023 by Bradley Hawthorne
Stupidest bank ever they straight ... you when trying to get a loan for only 2000 with a pretty good credit score hard credit check for nothing
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December 2022 by Jo Clark
I am currently very disappointed with the quality of this bank. Initially, I felt pretty good about it because the representative that helped my daughter and I set up our accounts was very helpful and, I thought, covered all the basis. The scenario was, that my daughter and I have a check for an undisclosed amount written to both of us. I do not have a local bank. We attempted to cash the check but of course, could not. We went to this branch with the intention of creating accounts. By the time we left they had scored 3 new accounts of us, 2 personal and one joint savings. We were aware they would hold the check for 10 business days..... we set up the accounts and went on our way. The check never got released and so my daughter called, oh no it is "10 business days", plus throw in the holidays. It puts them holding the check for 17 days. Wow! That was a surprise. Here is my problem with all of it, first they scored 3 new accounts of us plus the check was written on a local bank, AND it was through a title company. They can release that money at any point, there is nothing that keeps the branch manger from releasing it. But holding it longer makes them more money off the nice chunk of change we chose to allow them to manage. Just be aware, get all the fine details outlined to you, ask ALOT of questions and shop around.
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December 2022 by Meloney Racine
I really appreciate all the employees kindness when I'm there for any banking needs that I have. I can count on them always!! Thanks for all you do. 11 out of 10 from me.
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January 2022 by Lacy Fan
I literally called to try and resolve an issue it took me fifteen tries and still no one answered. My debit card was having issues and I had to call this branch fifteen times. Honestly this is the service you should expect banking with them. I never made reviews but they’re trash for this
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August 2021 by Carol Taylor
Everyone is always so helpful and kind.
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January 2021 by Joey Robling
I love banking here. I've had issues with other banks before, but this one has been hassle free for me.
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April 2020 by Barbara Kemper
Excellent customer service in a timely fashion. The best rates anywhere.
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September 2018 by Caitlin Crisp
I have attempted to seek customer service regarding my account, calling numerous numbers provided, and was redirected without talking to a representative. The individual who did answer the phone hung up quickly after answering.
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April 2017 by Charles Wirth
This is a facility I will NEVER do business with - took a legal document in that needed a notary two of the three people signing had accounts with this facility - they would not notarize because the third person, with three forms of ID, did not have an account with them. To me this is blatent missuse of a notary priviledge
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January 2017 by Shane Whetstone
The services are very good but the employees at this branch are not friendly or helpful.
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June 2016 by Stacy Singleton
25 years banking here and always excellent service
