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“I never want to go anywhere else for an oil change. I drive 30 minutes to get my oil changed with these guys because they’re the real deal 100%. Always on their game, never ridiculously trying to sell you things you don’t need, always upfront, honest, and professional. I literally recommend them EVERYWHERE. Also, get a punch card!”
“I was helping a handicap acquaintance, and he was nervous. So I had to triple check things, and these men were patient while I did that. The cashier was also accommodating because she came out to the vehicle to speak with the gentleman instead of making things problematic. So they all went above and beyond normal service for this man. So, in doing so, I have many compliments for them.”
“The man at the counter was WONDERFUL great personality and wonderful customer service thank u so much
They are such a great crew thank u so much for the jobs u guys have done
I'll def be back”
“Love Brown Tire. Always friendly, efficient and honest. They don’t recommend anything that isn’t necessary and always do great work. Very fair prices for the quality of work. Lisa and Steve are always great to interact with.”
“What an outstanding place.
My family and I were traveling from northwest Ohio to Chicago last Thursday. We were heading to Shriner’s children’s hospital for my son to have surgery on his leg. Our power steering pump fell apart on the turnpike. Portage tire got us in immediately at 3 o clock. Offered to stay late to fix it if need be, so that we wouldn’t miss our appointment. Fixed it by 5 and didn’t even charge me anything. What a great experience! Highly recommend.”
“We had a problem with our new 5th wheel tires. Ryan was professional, courteous , and knowledgeable. He helped get our problem fixed, and within a few days we were back on the road! We are very satisfied with Ryan and their customer service! ?”
“On a road trip to Chicago for a concert and we had a bubble/sidewall blow out in Portage. We had to have the car towed to this location and this DT crew was absolutely wonderful. So happy to help us, got us in and out in 20 minutes and we were back on the road. Thank you Christian and your crew for all your help!!”
“I was driving to Cleveland from Chicago and noticed my air pressure light came on after I refilled my air in Chicago. It was bitterly cold so I figured I'd stop off the highway and ensure everything was ok. It turns out, I had a nail in the tire! The team at Dean's was so fast and accommodating, I was back on the road in less than an hour. Nothing beats safety and reliability! Thank you Deans!”
“The front desk team, especially Neal, is always very friendly and helpful with any questions I have. Honestly it is service like this, that keeps me coming back to the Portage Firestone.”
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“Bought a new set of tires from them. Got great advice, and every question I had--and there were quite a few--was answered courteously. They did not sell me the highest priced tire but an excellent one that was comparable at a lower cost. Very, very happy with the service and the product.”