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October 2023 by Kimberly S.
I had a Pick Up order through Uber and it was so backed up that I had to wait for over 90 minutes before it came out. My customer was very unhappy.
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September 2023 by Wanda R.
This place is freaking joke. There nothing on the shelves when you go to shop there. They remodeled their store. Looks nice. But they should have took that money and used it to train their employees to better and not to be rude. Or give their employees better benefits so they can take better care of themselves. I take my business elsewhere. There's an employee that vape in the dairy section in the back of the store. Nasty young lady. Had an incident with her. Yelling at me in the front asked to speak to management and they told me to call the home office. I don't have time for ignorant people like that. They get no stars from me. It's horrible to shop there. DON'T GO THERE.
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September 2023 by Brianna D.
BAKERY DOES NOT FOLLOW DIRECTIONS. specifically asked for a cake saying "congrats on beating teen pregnancy" for my 20th bday lol instead of writing what was asked they wrote whatever they felt would fit on the cake. wouldn't recommend to anyone ever
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June 2023 by Brittany Braden
The bakery done an outstanding job on my daughter's birthday cake. I went in with a picture from my phone showing them what we wanted and they had no problems accommodating our request. Very friendly and professional. We will definitely be back. Many many thanks to the wonderful bakery associates at the Portage location. ??
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April 2023 by Tyler J.
Terrible store. Terrible location. I have now been waiting for an online pickup order for an hour! Don't ever come here it's a complete mess. Take the extra drive to Valparaiso or elsewhere. This place is terrible.
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April 2023 by Sara B.
I downloaded Yelp just to leave this review. Online pickup at this location has almost 30 spots, maybe more. Every spot was filled, there was a line of 10 more cars waiting for a pick up spot. It looked like a block party. People were out of their cars, trunks open, folding chairs out, people convening in the aisles, talking, gesturing wildly. No deliveries coming out. Not-a-one. Two gentlemen employees emerged with baskets and rolled diligently to cars that had been waiting, at least longer than the 45 minutes we had been waiting. Only to roll away. Without unpacking them into the vehicle. So we called the store. The front desk assured us no store manager was available, before handing us over to the front desk manager, who assured us he would come and review. We provided our name, hopeful he could rectify this. Ten minutes later, a cart rolls up to our car. A forlorn employee asks me my name, i inform him. His face drops, not my order. Likely the order of the occupant of spot 21 from well over an hour ago. We swap war stories, i express my concern for the escalating situation, he advises i can cancel my order online. Great idea, i try it, but no confirmation received. Well thats $250 from my account that's up in the air, great. My 4 year old in the back seat starts to whine and cry and ask for the chocolate milk that's a part of the order. So we decide to go in the store, surely face to face they have to address my concerns, maybe i can collect the order in person? Shop for the necessities quickly? Still get my kids in bed on time for school tomorrow? We go in and the front desk staff was supportive, but the situation is too far gone. The manager confirms my request for cancellation was received, but cannot provide confirmation it will even be accepted, let alone when my money will return to my account. A tug at my shirt, again "mommy, i want chocolate milk, a toy" Ok, we will call back in two hours to confirm the cancellation, let's get what we need and get out. Nope. The store, disorganized, i understand, being renovated. But wow. What a mess. Chocolate milk? I never even made it. Went to Meijer across the street. Highly recommend, they were lovely.
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April 2023 by Kas S.
I placed an order this morning for online grocery pickup. My window was 4-5 pm. I got a text at 4 that my order was going to be delayed 2 hours.. smh. Fast forward to 4:49, I get a text that the order is ready. I get my baby in his car seat and head to the store. I got to the store at 5:25, checked in, and patiently waited. As I was pulling into the lot, most of the 35 spaces were full. I had never seen over 5 people picking up at once so I thought that was really odd. Around the 1 hour and 30 minute mark, I called the store. Asked to speak to a manager, yes, please hold. The same employee picks up the phone and asks if it's about once grocery pick up. I say yes..? And they once again put me on hold. I got tired of waiting and my baby was getting upset so I hung up. Called corporate and they were unapologetic and unhelpful. They suggested I go to customer service to get my order.. Why would I do that? I ended up leaving without my groceries ticked off. I ended up cooling down and calling corporate again and was able to get a full refund. For my inconvenience, they gave me a $20 gift certificate code for my next purchase. Thanks but no thanks Walmart. You lost a loyal customer.
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April 2023 by Vanesssa L.
Walmart is what u can expect good I guess when shopping. Unless there's crazy acting people. but dam if u work Uber at pickup it's horribl! I've waited an hour already for a packag!!
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December 2022 by Carly V.
Went in for one item which they had. Manager who helped was wonderful. An off clock greeter promptly came up at check out and started distracting and trying to pet my service dog with clear no pet patches as well as clear service dog patches. Very disappointed in the staff. Needs training that you do not distract or try to pet a working sd without permission. Then had the gall to ask if I minded people petting and distracting her while she's working. I would have complained but I just wanted to get out of there and get my sd back in working mode.
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November 2022 by Dan G.
Filthy, nasty, looks like a bomb went off. Won't shop there again. Mismanaged under staffed. Go shop at the Meijer across the street.
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October 2022 by Devin J.
been calling about applying for a job here for about 6 months can never reach or talk to anyone close and get hung up on very rudely almost everytime
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May 2022 by Joe P.
Walmart home delivery just plain sucks..order a grill a week ago(said it was a store delivary) they said it was to be delivered by 10pm 4 days in a roll. Now nobody can tell me anything about where my grill is at. Took my $ but never got grill. Now tomorrow i have a graduation party..people coming, food bought, but noway to cook it..even customer service could not give me any info.
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June 2021 by Mark A.
Exclusively Self-check out? Who came up with That genius idea? Walmart's (virtually) only option is to make the customer, into an unpaid employee. Walmart thinks they're saving money, by reducing staff (JOBS). What they are doing, is Reducing the number of shoppers--Reducing Revenues. What next?I shop where THEY scan and bag my purchases.