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February 2024 by valerie Toma
This was one of the worst experiences I’ve ever had with custom service. The manager Kimberly was the most rude and disrespectful person I have ever come across. There were 2 packages from Amazon out in one box, was trying to figure out how I resolve that…I was getting help from another employee when she rudely interrupted and told him he was done helping me. That I’ve taken up too much time and he can’t help me anymore because it got busy. I wasn’t in a hurry and he was helping other customers as I was waiting patiently, I had no problem waiting. But she then went on to say in front of customers that it was my fault that I didn’t do the return right and therefore I should leave! I couldn’t believe it, the employee was nervous and said I’m almost finished, it was so embarrassing. The other customer were just staring in shock! I just moved here from Chicago and was so happy to have a neighborhood UPS store and now I don’t want to step back in there. It was traumatic and she made me feel awful. No one should be treated like that.
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February 2024 by Kristina Freeman
They were friendly and fast even though it was so priceyI would keep coming to you unless it's cheaper someplace else but I do love how you can insure it but costing me over 200? I would wish it would take less than a week to get to where I sent it
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February 2024 by Cynthia Walton
Every time I go to this UPS,store, the staff is very warm and welcoming not to mention very professional and always accommodating.
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February 2024 by Daniel Wilbur
The staff were professional, efficient, and friendly!
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February 2024 by Dan
Tried to purchase shipping supplies the clerk was very rude, useless, and LAZY!!!! When your paying for service it should be excellent! DON'T WASTE YOUR TIME HERE!!! Go to USPS!
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January 2024 by Jim Whitaker
Employees seem bothered by the customer’s presence.
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December 2023 by Melissa Grubbs
Excellent customer service every time I go in! Best location ever!!!
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December 2023 by Lisa Kettwig
I have used this place for many years and though everyone is nice and helpful their employee Kaya was able to go above and beyond to help me with important documents I needed she also has my copies ready to go!
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December 2023 by Chicago Jim
I take My Mother here whenever She wants to Ship Gifts & Cookies ? to Her Grandson. Kim the Manager is Awesome. She is Always So Friendly as Well as Helpful. She Always eases My Mom's Nerves that Her Package will be Ok. We Love Kim, She is just So Amazing
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October 2023 by Stephen Kalmas
J. was super helpful. Great employee. Super quick service.
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September 2023 by Hannah Cohen
I am not sure if they were both having a bad day, but both staff were absolutely rude and seemed bothered by having to do work. While one was helping me mail a package, the other came out to help a customer, begrudgingly, and then stomped into the back saying she's done and wants to quit. I was there a total of 5 minutes tops and it was very awkward. Zero greeting when entering or kind word to end the transaction. I thanked her for the service and received a mumbled you're welcome. Yikes.
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July 2023 by Nicole Leonard
I came in to return some Amazon items. Although, 24 hours later, my items weren't showing as returned. So, I had to call and was then told that their internet was down when I returned my items and that caused the delay. I would have liked to been informed of this when I dropped off the items. Even though the employees were very friendly, they should have informed customers about the problem.
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July 2023 by Petal Joseph-St Ville
For Notarizing at the reasonable rate of $10.00 for my one document. Not sure if it is $10.00 per document and I do not know if you receive discounts past a certain number of pages. But, Thank you Kimberly for making my first experience so pleasant.Oh printing is $0.10 per page (I assume that is for one-sided black and white) since this is what I did.?
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July 2023 by A
I paid for a mailbox here for over 2 years and I do not recommend it. The staff and owner are rude and they would act like I was an inconvenience every time I came in there. I regret spending so much money here but I needed a package holding service.
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July 2023 by Ricky Huang
They are helpful every time I need a package shipped.