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June 2024 by Michele Jurov
I have never in my life been talked out of buying some thing from any smoke shop the lady with the long brown hair probably early to mid 50s long brown hair literally talked me out of getting not only to vapes and juices for the vamps. I was going to also get two more disposable ones if I didn’t like those so I was about to spend about 100 bucks and she literally talked me out of it. I will never go back here again. I don’t suggest you come here I never leave negative reviews, but this is bad for business
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May 2024 by Angie Ford
I frequent this location every 2 wks when I need to buy more products. About a mth ago I bought wraps I opened 6 and tossed them, they were all stale and stuck to the straws they come on. I opened 6 more same thing but decided to keep them for return. I tried returning them on the 21st or 23 of March but the guy told me to come back because the person for the returns wasn’t there. I should have got that noted but didn’t think it would be a problem as I come here often. I came back today and was given a hassle about the time frame so I explained what happened. He finally agreed to return the wraps so I grabbed the same 5 wraps I returned and was told I owe 1.61$. He then tried to state because 1 of the wraps was .99 cent and the others 1.25. Which still wouldn’t make 1.61 difference so I said instead of replacing the wraps and charging me more I’ll just take the refund. He then refused it all and all. The fact that you were willing to lose business over 5$ and charge me 1.61 more is beyond me. I mentioned the wraps being stale a mth ago and still today the wraps are still on the shelf. It’s a shame because I actually liked this place up until today! Be careful what you purchase here they don’t like to honor returns even if they know they have bad products! Their not willing to take a loss on bad products they’ll rather keep selling them in hopes of no returns.
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May 2024 by josh grissom
Very shady will their sales knowingly selling broke vapes and the employees I've dealt with have been fairly rude
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April 2024 by Casey Uran
I loved this place when it opened but the variety and quality has gone WAY DOWN. Most sale vapes don’t work or burn out after a day. No variety to the newer mods. Used to be a loyal customer and now I’ll be finding a new location. Quality of product went from a 5/5 to a 2/5. Very disappointed
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April 2024 by W
Overpriced…won’t accept manufactures coupons…. No exchanges on year old vapes if they don’t work.
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February 2024 by Autumn Mitchell
I purchased a vape from this store, got home and it was defective. I went back to the store and they refused to swap it out or refund even though I had just bought it.
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January 2024 by Tabetha Ohmann
Look people all16 cameras in my store work so stop ? stealing my stuff is it worth going to jail over and be posted on my Wall at work and I have sign in my store that says no returns or exchanges
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January 2024 by Nick Young
Really not the type to leave a bad review, but this place is a joke. I come in here all the time, usually have a positive experience.Last night I bought 2 disposables. Both were defective. They swapped them out, and one of the replacements was also defective. Female employee tells me they're closed and can't do anything else tonight, come back tomorrow.I go back the next day and the same lady is there. She says she just told me that to get me to leave and can't help me.Then the manager comes over and swaps it out for me. The replacement was also defective. I tell her this and she says "They're all like that, it'll fix itself". The vape keeps burning after it's hit. It will eventually die way before it should.So I made two trips to leave with a defective vape and have a person I've only had positive interactions with tell me she was just trying to waste my time.These people are mentally ill. Go somewhere else.
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November 2023 by Monique Savado
The guy in the store (assuming the owner) knowingly sells vapes that don’t properly work!! I brought multiple vapes from this store that didn’t work and tried it in the store he does not care just suggest spend more money on another one. Won’t be returning!
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October 2023 by Vlad Malinovic
Don’t shop here. They never asked me if I wanted a receipt, so I left and went home. Figured no big deal. I got home and tried hitting my vape and it didn’t work. I called and was told they would have no problem swapping it out even without a receipt. Ok cool. They asked for my card details since I never received a receipt. I told them the type of card I used and the last 4 digits. They then claimed my card or purchase didn’t show up in their system. I told them I can come in and show them the charge on my Apple Card, as it clearly shows the amount, the name and location of their business. Apparently, this still wasn’t good enough. I was told they couldn’t swap it out without a receipt. Do yourself a favor, and don’t support this business. Terrible service and support.
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April 2023 by Michael Brothers
Older $100 bill tendered and said the couldnt take it. Over priced and not good service. Many smoke shops in area way better than this
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March 2023 by Bobby Goodman
My favorite I love the staff here Rachel is the best love yoy Rachel
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March 2023 by Deven Lowe
Do not shop here! Bought a vape opened it and tested it out. stop working after the 1st hit! I was told they can’t exchange it even though they witnessed it not working
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January 2023 by R.V. Outlaw's
If there's something you want they will have it excellent service
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January 2023 by Tiffany Czerwinski
Dopest shop I know, Rachel is the sweetest ever !