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July 2024 by Kenny Copley
What an outstanding place.
My family and I were traveling from northwest Ohio to Chicago last Thursday. We were heading to Shriner’s children’s hospital for my son to have surgery on his leg. Our power steering pump fell apart on the turnpike. Portage tire got us in immediately at 3 o clock. Offered to stay late to fix it if need be, so that we wouldn’t miss our appointment. Fixed it by 5 and didn’t even charge me anything. What a great experience! Highly recommend.
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May 2024 by Channtylla Gross
10/5 stars. They went out of their way to make sure I was taken care of. This is where I will be going, except for tires they are too expensive.. lol... but for everything else, yes.
( I do wish they had cheaper tire options available then 180/pop, if I made more money I would pay what that because I really would rather go through them.)
Edit*
My car got a flat on the other side ( yes, I should have just had them all replaced, don't come at me). Anyway, the lugnut was stripped and we couldn't get the tire off so it had to be towes last night April 29th. I had them take it to tire and auto again because they really ate that good. I may have to pay a little more for my tires but I do that with peace in mind that my car will be taken care of.
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April 2024 by ron simko
Excellent job came in with a nail in my back tire within 20 minutes all finished and ready to go excellent service very professional.
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April 2024 by Alyson Thurman
I came in for a wheel alignment, Jeff was professional and very helpful throughout the process. Would recommend to anyone needing work done
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March 2024 by John Gross
My place of choice for car work, always. It’s not even a question. The staff is kind and approachable and the prices are very reasonable. I always have good service.
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March 2024 by Jami Cloud
The service here is bar none. I took my vehicle in because of a slow leak. They identified that the run was slightly bent and were able to fix it. They are honest and not looking just to make money. Most other shops would have said that the rim needed to be replaced. The car drives so much more smoothly now. And, an added bonus was to get Frida, the resident Kitty. She was super sweet and was a great bonus addition to the shop!!! Customer service isn't dead!!
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February 2024 by Shawn Slavin
This place is fantastic. My wife had been a long time customer when we lived in the area. Recently, my son had a tire blowout just down the road. While my son was getting a spare installed, I called Portage Tire, spoke with Jeff, and he made time in an otherwise busy day to find a tire, give me a complete pricing rundown with no upsell, and made sure they were ready when my son arrived. Living out of town from your kids is hard enough. Jeff and Portage Tire really helped us out when we needed it, and they've made a new customer! Thank you.
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October 2023 by Linda Schober
Needed to replace the battery in our 2019 Buick Encore. We first called Midas in Hobart and they quoted us $430+ for the battery and installation! ? We called Portage tire and auto and they installed a new battery and reprogrammed it for $181 out the door!! We asked for a quote for new tires. We were told we only needed new front tires as the back tires were still good. I love their honesty and quickness to help! We found our new auto repair place!! Great service!!Service: Auto battery replacement
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October 2023 by Stephaine Strayer
The people at this place were friendly and kind. I had an issue with the way my car was driving and they did a test drive with me. Unfortunately, it might be a trans issue so they weren’t able to help me at that moment. But they were able to point me in the right direction.
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August 2023 by Gail B.
If I could give this business 10 stars I would. Traveling from eastern Iowa to eastern Indiana my brakes went bad. I stopped in Portage and started calling auto repair shops. This shop told me I could come and they would diagnose the problem. I thought brakes but I'm not a mechanic. Originally, they said they didn't have time to fix anything until next week. When I arrived It was obvious they had plenty of business. Rich took a ride with me, diagnosed the problem and then talked to Jeff, the owner. Rich fixed my brakes and brake lines. I was not charged any extra for the fast service. In less than two hours I was back on the road. I cannot express enough my thanks for these kind men who helped out a stressed traveler. You made my stress go away and got me to my destination in time for dinner. You are an A+ business. I would recommend you to anyone.
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July 2023 by Elizabeth
Took care of my issue right away and took the time to show me what was wrong. Fixed a problem that the dealership couldn't find.Highly recommend!
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June 2023 by Sandy M
Guys were very professional and took care of my car on time. I explained my situation with my car and they gave me an appointment for the very next day. While I was waiting for my car 3other customers talked very high about the owner, workers and place in general. I will recommend this place. And I will always come here when needed.Amazing people.Service: General repairs & maintenance
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May 2023 by Stephanie Herbert
This is the only place I will take my vehicles. They may not be the cheapest option but they are trustworthy. They get the job done correctly and stand behind their work. They also won't bs you and charge you for things that you don't need. That goes a long way with me! Honesty and intergretity is everything!! Thanks for always fixing up my van ?Services: Tires
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April 2023 by Brandon Sykes
Took my Chevy Cruze here for a cat/manifold replacement and downstream o2 change so i could pass emissions. They were quick and honest. Best price in the area that i was quoted.I had to bring it back for an oil change that was overdue on my half to fix a 2nd issue that was unrelated to the first problem. Also quick job for them too!Was able to leave my keys and pay over the phone to pickup at a later time which was awesome as i work late every day.Overall great experience and good workmanship.Service: Exhaust
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February 2023 by Curtis Rex
They got me in and out on time, the guys are very knowledgeable. I definitely recommendServices: Tires
