Hampton Inn Portage offers a generally comfortable and clean stay for guests. Many reviews highlight the hotel's quiet atmosphere and good breakfast options, including sausage, scrambled eggs, and waffles. Guests appreciate the convenient location, with easy access to the highway and nearby attractions like Southlake Mall and Bass Pro Shop. However, some visitors note that the hotel is not the newest and could benefit from a facelift and upgrades, as some rooms showed signs of wear and cleanliness issues, including mold in bathrooms. Service experiences vary, with a standout employee often mentioned for her exceptional assistance and friendly demeanor, helping guests with room changes and recommendations. While some guests experienced hiccups, like pool or air conditioning issues, the staff's positive attitude made a difference. Overall, while Hampton Inn Portage has strengths in its breakfast and service, improvements in room condition and consistency in employee attitudes would enhance the guest experience.
Very quiet, very clean breakfast in the morning was great. Going back in the month of July.Rooms: Very cleanNearby activities: Southlake mallSafety: Very safeWalkability: Need a car to get where you want to go, or walk to the gas station near by
November 2023
Easy on off the highway. Not the newest Hampton however the bed was comfortable and the room seemed clean. Very quick visit, breakfast was a bonus. Would stay again.
November 2023
NO WIFI for 3 days, just solved at last of my stay.Room not clean, many hairs found from previous guestsRooms: Room not clean, many hairs found from previous guests.
