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February 2024 by Linda Zamora
My car broke down in Chicago and I had it towed to Genuine Tire. The following morning, Nicole was so understanding and attentive on the matter. I wasn't able to save my poor baby, but she provided me with tips on how to manage next steps (shout out to precision towing).On an aside, my husband went to them for his car and was so impressed with their services, he's told his family to take their cars here as well. With any future car issues, ill definitely be using their services.
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January 2024 by Jenna Maki
I was driving from Chicago to West Michigan when I got a flat tire. I was able to get to Genuine Tire and Nicole was a total lifesaver. My tire was not reparable and my car doesn't have a spare. They didn't have any tires in stock so Nicole drove to another tire store to pick up a tire to replace mine. She was beyond helpful and kind. I cannot recommend Genuine tire enough!
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October 2023 by Mike Lusk
Got me right in and out... Very friendly people.. Excellent choice
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August 2023 by Amy Jo Flaig
They were great to get my 2009 Honda Odyssey in when we had trouble coming home from vacation! They diagnosed my engine coil trouble right away and had us up and running great the next day! Appreciate their speedy professional service.Services: Auto engine diagnostic
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July 2023 by Jesse Flores
Quick expertise repairs. Very friendly.
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June 2023 by Don McBride
I had a new intake manifold installed due to leaking and overheating. Car over heated one week after they worked on it and it was still leaking around the thermostat!! NEVER AGAIN with these guys!!!!
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March 2023 by Emily Calvillo
Over the last several months I've used their services for a variety of car repairs and they have been most helpful, kind, and fairly priced.Services: Tires
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February 2023 by Nicholas Hashu (a21schizoidman)
Got my tune up here, prices are fair, very clean, got my car back in great time. Good, knowledgeable staff as well.
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February 2023 by Brian Breese
Stash Construction uses Genuine Tire for Fleet vehicle maintenance. Genuine Tire always provides great service to us and their staff is friendly and knowledgeable. Thank you!Services: Tires
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January 2023 by Veronica Dillahunty
Nicole & the mechanic ?? staff were courteous, knowledgeable & accommodating! I do not like to be taken advantage of in regards to when it comes to mechanics & charging astronomical fees, but I felt as though they cared about my dilemma & gave me the best & most honest remedy & that’s why come Monday 1/16th I will be driving around in brand new tires ?, would recommend this company to anyone looking for reasonably priced tires w/ good customer service !Veronica DillahuntyHappy ? CustomerServices: Wheel alignment
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September 2022 by Candace B.
Love this place, work is always done quickly and well. Nichole will get you in quickly when there is an immediate need. They are very fair with the pricing.
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September 2022 by Nikki Buchanan
Thanks for putting on my doughnut. Friendly lady at desk. Helped me figure out a good place to inquire for a tire as they didn't have mine in stock
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September 2022 by Mariah Denman
These people were so kind. They did a brake inspection for my daughter’s car and walked me out to her car to show me everything that was wrong. They told me that the parts were difficult to get and suggested I take it to the dealership. I appreciated the honesty and the way that they showed me the issues and even taught me a few things. They could have easily done a shoddy repair and charged me tons of money, but instead they were honest and didn’t try to rip me off. I highly recommend a place with honesty like that.Service: Brakes
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September 2022 by Jon Palmer
Switched over to these guys after having a poor experience with Discount Tire. Prices were fair, they worked quick and when I had an issue on one of the tires a few weeks later (turned out to be a rotting valve stem) they covered it under the warranty purchased on the tire, I was in and out in about twenty minutes. Great serviceService: Tires
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September 2022 by J M
terrible service at this repair shop. the owner himself is also unprofessional and they would not honor a insurance for tire replacement that i paid for and the owner himself let me leave here on a flat tire way before closing time. i would not recommend this establishment for anything including mutual respect!
