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October 2023 by Dirk
If I could give it no stars, I would.Poorest customer service I've ever experienced.Have gotten meds at other stores in the system, never had any problem.Transferring my prescriptions.Will never set foot in this store again.
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October 2023 by Carol Wagers
It's way too slow, not enough employees.
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October 2023 by Jonathan Fluckey
Horrible hours.
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October 2023 by Jeff Lawton
Beats most major chains prices
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April 2023 by Alexis
very much improved as of 2023. new pharmacist does a great job and their hours are extended again so they are open on weekends. super friendly and always answer the phone
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March 2023 by Rebecca Mcdonald
My pharmacy as of now. Excellent service there.
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November 2022 by DC R
The pharmacy quit accepting GoodRX and started promoting their own payRX card. They still honor the last GoodRX price they gave but new prescriptions are not offered GoodRx pricing. Also interesting how this plymouth store removed their store google account maybe because of the bad reviews they were getting as a store. Other than that I only shop the sales here.
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November 2022 by Tiffany Tripp
If I could I would leave them no stars! When you need to know if your medication is ready to be picked up they don't ever answer the phone!!! so you have to drive all the way there and then you waste gas when they tell you your medicine won't be ready until tomorrow! When they could fix that problem and start answering their phones!! When gas prices are not cheap! Right now! I won't be using this place no more!
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October 2022 by the hite family
3 star cause I don't go there
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October 2022 by Matthias O'Brien
Great Meat and Deli Department fantastic customer service, there are always kind smiling faces, grateful , to see you again!
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October 2022 by BD Streamz
Good service
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October 2022 by Kyle Stiles
Prices aren't great but it's nice to get points towards cents off fuel
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October 2022 by Craig & Brittney Louzon
My Dr.'s office called in an Rx for a pain medication for my very painful foot condition around 11 AM this past Friday morning. Went to this Kroger pharmacy around 5 PM the same day only to wait in line for roughly 45 minutes just to be told they hadn't had time to get my Rx ready all day due to being "backed up" that day. Asked for a wait time, was told I could not be given one & that all they could do was promise it would be ready to pick up on Monday. So I had to go the entire weekend with a very painful foot just because they were too busy & unable to get my Rx ready. This is simply unacceptable service. We will be changing pharmacys & reccomending others do the same unless you like long periods of waiting in line just to be informed yiur Rx is not even ready when there has been more than ample time to do so.UPDATE: My wife stopped by Monday morning at 11:30 & tried to pick up my rx. It was STILL not ready! Pharmacy staff was rude when she asked why it still was not ready when we had been told Friday night it would be ready for pick up on Monday (no time was mentioned). My wife was only told she would have to wait 30-45 minutes. My wife has since filed a complaint with Kroger's corporate office.
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September 2022 by D chester
The pharmacy quit accepting GoodRX and started promoting their own payRX card. They still honor the last GoodRX price they gave but new prescriptions are not offered GoodRx pricing. Also interesting how this plymouth store removed their store google account maybe because of the bad reviews they were getting as a store. Other than that I only shop the sales here.
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September 2022 by Dick chester
The pharmacy quit accepting GoodRX and started promoting their own payRX card. They still honor the last GoodRX price they gave but new prescriptions are not offered GoodRx pricing. Also interesting how this plymouth store removed their store google account maybe because of the bad reviews they were getting as a store. Other than that I only shop the sales here.
