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July 2024 by Voss Family
Great service! Great look!
Requested style: Tangerine deluxe spa pedicure. Feels wonderful on old sore legs. They wrap your legs in warm towels. Massage, and hot stone legs and feet.
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July 2024 by Julie Rekeweg
After taking off gel, nails were scruffy and they only put a base coat on top half of nails. so bottom half showed scuff marks through clear coat for French tip nails. When questioned I was told that was not the polish it was my nail. And they repeated it to me a couple times
Well duh ?. But Nothing was done to fix the problem she just repainted clear coat. This was my second visit and also my last since I wasn’t excited about my first visit anyway.
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July 2024 by Hailey Payne
Kim did a great job! I was highly impressed.
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July 2024 by Chloe Burgett
The lady that did my nails was very nice so I did not want to have to leave a review. I asked for my old acrylics to be removed, as well as a new set with a small design. The removal process was painful and she initially just tried to pop my nails off. I do not get my nails done very often. I’ve only had them done twice this year. So, my natural nails are very strong and yet they will look absolutely brittle after I get these off.I asked her to soak them after she tried to pop them off because this was clearly hurting me. She only brought one bowl. She would only let one hand soak at a time for only a minute or two before she would start drilling on that hand, and move the bowl to the other one. If she would’ve let both my hands soak for 10 to 20 minutes this would not have damaged my natural nails as badly. It also took 45 minutes to remove them. My natural nails were very long. I was considering just having the removal because of how painful it was and keeping my natural nails long but because my nails were damaged from the removal I went ahead and got the acrylics, hoping that it would get better from there. I showed her two simple designs and asked her if she was able to do this because if she was not able, I would’ve chosen a solid color and that would’ve been fine. I showed her two designs and she was struggling to find the correct color for the base. The one we settled on would not have worked for that design and instead it would’ve matched the first one better. Not perfectly but better. So I said let’s just go ahead and do that because the other design was slightly more advanced and at this point I was concerned for how my nails were gonna turn out. I am not a nail tech if I show you a photo and you say you can do it, then I will need your help to pick out the correct colors to match the photo. The most time was spent putting on the dip base color and by the time we got to the French tip and design it seemed they were rushing to clean and sweep and this was putting her in a rush on the most important part of the acrylics. I asked her to only do a design on one finger on one hand, because I did not trust that the design would match on the other hand. (I was right) my French tips are uneven they are already chipping I had this done yesterday. One of my nails is extremely crooked to the point where I had to ask her to move the French tip down a little bit on the right side so that it would give the illusion that it is not crooked. Without the designs this looks like a set of press on nails. I was then charged $80 because I technically have a design. The lines on the mediocre hearts on each finger are uneven and the hearts are different kinds of hearts. Half of these acrylics are very thin as well as my natural nails. I’m fearful that these are going to break off and possibly break my natural nails off in the next week. I thought for sure once I got to the counter that there would be a discount or I would just be charged for a normal set without a design since they look so bad but I was charged full price for a design and I didn’t even get the original design that I had chosen that was a little bit harder because she chose the wrong base color. I still tipped her 25% because That’s just who I am. if you have nail techs that struggle perhaps their prices should be cheaper, they should be monitored or they should be in training a little bit longer. I recognize that this woman works hard and she is very sweet but I feel I just wasted $100 and it took an hour and 40 minutes. I have tipped good every time I’ve come in I’m respectful and I try not to interrupt their creative process. By the end I just wanted to leave. The entire process was so rushed and yet took a very long time. PS. Their nail Stations are not clean. I feel the tools used on me are not thoroughly cleaned. I was sat at a table with no glass visor so my old nails were flying all over me I had a moment where I felt pieces hitting my face near my eyes. I set my hands on the table and I can feel old dust. It almost feels disrespectful to your patrons.
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June 2024 by Madison Kragenbrink
Scheduled three pedicures (one adult two children) for 1pm. We arrived at 1pm and were told to go sit in the pedi chairs, and we sat there for over 30 minutes. Once the pedicures finally started they felt rushed and not worth waiting that long for. My nails were cut crooked and the paint is messed up, not all the way to the cuticle and on my skin. Will not be returning.
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June 2024 by Pamela Cortani
I will not recommend this place to anyone. I went in Moon Nails for a fill on acrylic nails they originally did less than 2 weeks ago. One nail had to be replaced due to the nail was popping off at the base of the nail. I was not informed that I was to be charged for their original poor workmanship. At check out I was charged more than a new full set due to one replacement. I am outraged that the idiotic response from the manager was every shop charges this fee. I feel shorted and ripped off. I told him to his face he will not be seeing me again. I hope this saves the next poor soul they try to do underhanded business tactics with, no one deserves to be treated so badly. Their excuse that every nail shop practices this poor behavior is cowardly and irrelevant.
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June 2024 by Delshnay G
I absolutely love my mani pedi. I believe I received the deluxe pedicure? I chose the lavender scent which smelt heavenly. I also got a nice hot stone leg massage. That’s something I’ve never had before and I enjoyed it a lot. I got pink and white French tip. I will definitely be coming back.
Ps: I am not sure who did my mani pedi but I will ask next time I go and update this review.
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May 2024 by Leslie Pittenger
I created an appointment online for 445 walked in at 4:30 and was immediately seated. Needed a fill-in and was in and out by 5:15. This was my first time visiting the salon, And I will be back. Steven did a great job! Thanks?
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May 2024 by Tashita Whitfield
This was my second time going. First time I requested a specific person and was seen by that person, who only do manicures. This time I made an appointment for a full acrylic set for 1pm. No additional information was given. I arrived at 12:58 for a 1pm appointment. Others came in after was seen before me. By that time its was 1:30pm. When asked why I haven’t been seated he basically told me because I didn’t request a specific person I have to wait. I was on my lunch break and just wanted to treat myself. I felt so uncomfortable ! And discriminated against. I will never go back. I would have just did a walk in if I’d known I had to be a VIP client to get seen on time for my appointment.
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May 2024 by Alondra L.
The quality of the place is immaculate. There was no wait for me and my cousin. The man who did my nail went to work and was very patient with me. I loved my girl Naomi, she ate down with the design. Go to this place ASAP!
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April 2024 by Jeanine Mccraney
Friendly staff and nice clean enviroment
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April 2024 by Loyal Sabean
You were busy had to wait awhile, but I was pleased, felt like dancing! Loyal Sabean
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April 2024 by cim collins
My 11 year old daughter and I went for dip nail fills and pedicures. My nails and the pedicures were nice. However, my daughter's nails weren't covered all the way back and two nails cracked the next day. When we went in to have them fixed, the techs acted as if it was my daughter's fault. I was going to have her nails redone, but just told them to fix the cracked ones and that we wouldn't be coming back. Definitely not good customer service.
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April 2024 by Harjot K.
They do good job on pedicures. Gel nails are not their specialty I guess! My nail paint chipped after two days. And sides of nails were not done either! And the lady filed my nails at the end so messed up with filing off the color as well! Such a Waste of money!!!!
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March 2024 by Kristie Bumgardner
Gel nails were applied on Monday evening, by Tuesday evening they started to come off, I called to tell them what happened and we would be there on Thursday to get them fixed. A 35 min drive. We got there , we were told it could be because of using hot water ( really) they said $5 to remove the gel ( I said watch I could just peel them off completely so need to charge me $5 to take off because I peeled them off in front of them . I said I would pay the difference to apply powder instead of gel. They said that would be cost me $25. So I paid $37 for gel on Monday, come back on Thursday to fix them and add powder would be $25 . I said how much is powder she said $47 . I said I should only pay you $10 for the difference . She said no. I have been coming to this place for 3 years and to have gel come off in one day and saying due to using hot water.
I did pay the $25 in cash and won’t be back. One would think they would make a customer happy about the service that didn’t stay on for one day.