Always very helpful. I go in every day for work and they are extremely professional, have a pleasant attitude and are quick to help if i have any issues. I go to a lot of first merchants locations but Plainfield is definitely the best. All the ladies are awesome including Chloe, Erin, and Kara.
November 2025
Amazing customer service, really understanding for your situation. They will help you out as much as possible within their power. Amazing people to talk to. Love them so much!!
October 2025
Excellent customer service! Just like the small town banks used to be like!
