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March 2022
Power went out couple times but they fix it quickly. As a precaution, when asked, they came out and trimed a tree before any outage occurred from falling branches. I was late on bill twice from me not setting up auto pay, but, got deposit credited back in 6 months. It was mostly my fault.
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March 2017
We have had Duke Energy for 6 years. Always pay our bill on time. There have been a couple of times where the power has gone out and they have always sent out their crews as soon as possible. They will keep you up to date on the issue and let you know when it has been resolved. Never have had any issues with this company.
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March 2017
Great people, they turned my electricity back in short period of time, great communication with these guys. Thank you
