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December 2023 by Al p.
If you are black or african American keep driving they will not care about you they just want your money if you call corporate to complain about your issues they will act like they care but they don't either when they realize your black. I came up here to get 4 tires and the same week one of my tires started going flat I went back up their to get it checked out and one of the reps said oh it was just some rust we cleaned it up you should be good to go couple of days later it's flat again I went back to the shop now they saying I had a crack rim I'm telling the rep hey I didn't have a problem with my rim till I left here and when I came up here the first time you guys should have checked it out to see if any of my rims was damaged after you put them on the first time they tried to tell me they wasn't responsible for it and that I need to pay 80 dollars to get it fixed
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November 2023 by Jeremy Echerd
My daughter had a flat last night on her 2007 Camry and I discovered that the full size spare on a matching rim had mysteriously been replaced with a donut. Hmmm. The only business that has had anything to do with the car and the tires since I last saw the spare was Belle Tire in Plainfield. Coincidence? I somehow doubt it.
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November 2023 by Danielle Zadai
I hate leaving bad reviews but I had a horrible experience at belles tire and because im an idiot I went there 3 different times. First I simply wanted my alignment checked; they tell me all my tires need replaced. Okay sure, make an appointment for the next day. I take my car in for new tires they next call me and say my brakes are “completely gone and I should be scared to drive it” so we say let’s replace them. Cost about 2 grand (for tires and brakes but still) I go pick up my car and the tire sensor light is now flashing (funny all my tires were replaced and they broke the sensor) so the next week I took it in and they replaced it and acted like they did me a favor… wow thank you guys! So fast forward 2 peaceful weeks being away from there and I need an oil change. My tire sensor light is still broken and flashing so I mentioned it to them thinking they’d fix it, since it is clearly their fault it’s broken. Why did I go back? I like shopping across the street and there’s a nail place so it’s very good location. (That’s the ONLY good thing). So I take it in thinking nothing more can be wrong w my car. Immediately he calls and says they replaced the right Tire pressure sensor last time and the other side went bad (yeah right) so that will be 86$ to fix…: I’m shocked and say yes, he calls me back 10 min later to tell me my oil cap is “disintegrating” and they can’t even change my oil without replacing the cap. That will be 110$ …. I’m sorry what? My simple oil change went from being 90$ to 330$ How. I said no I went to auto zone to buy my own oil and filter, checked to see a replacement cap is 8$ my cap is fine. I will never go there again, Idc if my car is stranded and that’s the only car place in a hundred mile radius very sketchy
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November 2023 by Tresa Sipe
Took my vehicle here to get the brakes looked at because they were squeaking and I had a warranty on them from a different Bell tire. They drove it and told me because they can’t hear the squeaking noise. They can’t diagnose it I’m not even a mechanic if it’s squeaking who can diagnose it without looking at them. Staff is very dry and rude and lazy. Wouldn’t you have to take the tire off to inspect? I guess you having a mechanics license doesn’t mean have common sense. Maybe I should’ve just went back to my original one. At least they’re friendly and look at it and give you an honest answer instead of just driving it and telling you they can’t diagnose it.Do not waste your money or time!!!!
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October 2023 by Michelle H.
I went to this location for new tires last week. We spent almost 1300.00 dollars and they messed up two of my rims. The assistance manager Chris told me that they will fix one but not both. I showed the damage to this manager before leaving their parking lot. Chris tells me that if I'm not happy with their decision that I need to call customer service. I spent one hour and 25 minutes on hold and never received any help. I called the store again and spoke to Chris. I requested that he has someone call me because of the amount of time I had to hold? Im told that he can't make any promises but he will try!!!! customer service and quality of work is horrible at this location.
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October 2023 by Jack R.
BUYERS BEWARE!!!!!after two years of good service with the Cooper tire I purchased for my truck , I had a "Catastrophic " blow out in freeway traffic.leaving nothing but the tread and a rim, the AAA man placed what was left of the tire in the truck and when this was presented to Belle Tire for warranty ( as the still retained 90% of the tread)and we asked about the "no questions' Cooper warranty"Was told "no" as I hadn't let them do all the rotations in the last two years.( which they always just use as an excuse to try to sell you more products and services}I have contacted Copper tires directly and found out and they have no such "rotation schedule" requirement: So, I have reported Belle tires in Plainfield for their refusal to honor the Copper warranty!When you are spending $1100.00 plus on new tires a warranty is an important parts of your purchase , But If the dealer attempts to find one excuse after another to avoid honoring it, its useless.I will avoid Belle tires in the future, and spend my hard earned money with repudiable businesses ,I advise other too also.
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October 2023 by Nooreddin H.
Chris was awesome and their shop was inviting and clean. I appreciate being able to walk in and the honesty about the time wait. Whether you're in a pinch or need a reliable place to go to for your vehicle come to their shop
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October 2023 by Doug Johnson
They replaced my damaged windshield. Upon getting my car back and driving it home, I realized the eyesight (cruise control) function on my Subaru no longer worked and couldn't be fixed through standard driver's manual troubleshooting. I called them the same day to see if they could fix this for me too. They mentioned that the calibration was difficult for them and suggested I go to the dealership to fix the cruise control instead. Not only did they not offer any percentage refund or to cover the added costs of fixing cruise control elsewhere; this means they knew the entire time that there was potential for issues with my cruise control and didn't bother to mention this to me when returning my car to me. I went out of my way specifically to this location because they specialized in Subarus, but I would have to urge anyone who drives a Subaru to skip over this belle tire.
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September 2023 by Nolan Walker
Austin was super helpful in the lobby when we were having issues with Apple Pay. Grateful for his understanding and helping us get what we needed!
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September 2023 by Lori E.
I got two front tires less than a year ago. Last month I noticed the inside of the tires, both of them, were almost smooth. Then Wed. I went out to go to work and left front os flat. I really thought that went you got new tires they also balanced them? Yes or am I wrong!? It was almost 400.00 for two tires. They should last more than a year.
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September 2023 by Bryan Crostreet
Stopped in this store for the first time for a tire repair. Friendly and professional and timely! Comfortable waiting area. They removed the 'bolt' from the tire, made the repair and had me on my way in fantastic time. Thank you! I'll be back!!
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August 2023 by Justin Gibson
Got out of work to find a massive screw in my tire, and the tire at 27psi. Drove around the corner to Belle Tire and Tim and Eric got it pulled and patched in less than an hour. Great service at an even better price of free. Thanks guys!
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August 2023 by Dog C.
When in to get tires for daughters car. Sales team was friendly. They replaced a tire pressure sensor saying it was damaged. Ok. 12 hours later the tire pressure light came on. Checked tires and little low, no biggie. Went back. They had told me the one sensor was not registered correctly(apparently it depends on manufacturer and where was country car was made. Ok. Reset. On our way. 20 hours later, light back on. Daughter went over AGAIN after I called and stated issues. They more or less gave her the run around. I called and talked with Tim. After the attempted snow job he gave about how it was another sensor failing, I'd had enough. Car went in for new tires and pressure sensors working. Car came with 4 new tires, a new wheel sensor, and a new set of problems. Not dealing here again and will not recommend anyone going there.
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August 2023 by Onteria Darring
If I could give 0 Stars I would. This is the worst Belle tire ive been too and ive been to the one out in greenwood and Castleton. I wouldn’t go here unless it’s for tires ONLY from reading the reviews. They over charge for everything and the customer service is poor.
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July 2023 by Todd Whitlock
Belle Tire was one of the few places open when a nail in my tire caused a needed repair to get home. David and his team fit me in and I highly recommend them for tires. I will definitely be back for all my tire needs.