AutoZone Auto Parts in Plainfield, IN is a leading retailer of auto parts and accessories. The store is known for its excellent customer service, with several reviews highlighting the exceptional assistance provided by the staff. One customer, who visited the store with a problem with their van, was impressed by the store manager Anthony's thorough diagnosis and repair work. He checked the battery, starter, and alternator, and even replaced a broken terminal, all free of charge. This experience made the customer a loyal AutoZone customer. Another customer, who needed a new battery for their car, was assisted by associate Soloman. Soloman was friendly, kind, and generous, helping the customer with the battery replacement process and informing them about their warranty. Kayla, another associate, went above and beyond to ensure that a customer had the necessary part for their truck. She made calls to other stores to locate the part and keep the customer informed. Customers have also praised the store's responsiveness, with one reviewer highlighting the excellent service provided by Kaila, who quickly found the needed part at another location and called the customer back. Overall, the reviews highlight the dedication and excellent service provided by the AutoZone team in Plainfield, IN, making it a go-to destination for customers in need of auto parts and repair assistance.
The AutoZone in Plainfield, Indiana was wonderful to me today. A gentleman named Robert, who had been manager, but is retired was such a blessing. He could not have been more helpful. Check my battery found me a battery within my budget and put it in for me, I cannot compliment him or that AutoZone enough.
July 2025
Sara and Bob and Kaila helped me today with oil and filter. They were super friendly and helpful!
June 2025
Good experience great place to get your auto parts and the price is right most of the time.
