American Eagle Store has a mix of customer experiences. Several reviews mention that the staff are generally unfriendly, cold, or rude, making customers feel like they are an inconvenience. Some customers find the employees unhelpful, especially when trying to price match or ask for assistance, which impacts their overall shopping experience. On the other hand, a few reviews highlight positive interactions, with staff being helpful, sweet, and easy to talk to. Customers appreciate the clean store, good selection, and the discounts on Aerie items. One reviewer even mentions that staff explained deals well and helped them find what they needed, leading to a satisfying shopping trip. Overall, while some find the staff helpful and friendly, others feel the customer service is lacking, and this inconsistency affects the store's reputation.
This store did not have very many options for low rise jeans. a staff member was willing to help me but did not seem knowledgeable about where products were along the store.
March 2025
This is my go to place! The employees are so nice and easy to talk to! I love going here and the clothes are sooooo cute too! Always clean as well! They should get a raise!
February 2025
Lovely staff! I came in looking for something specific and they were amazing with helping me find what I need , the little brunette employee with glasses was wonderful
