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January 2024 by britany spears
$225 late fee even though everyone who got here on times been sitting here for 4-7 hours maybe you guys should start paying a days wages when you waste a truckers clock...
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December 2023 by Timothy Proot
Let's see my appointment was 8 am, I am covering this load because another driver didn't get it picked up, so I'm late.... sat on the yard for 2 hours and 40 minutes, assigned a door and been sitting in it for 44 minutes and haven't been touched, checking in took 30 minutes not a great experience so far.
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December 2023 by Shawn Norris
Reset clock no problemStayed up by the entrance way may have got Kick off property if I had been blocking production Merry Christmas
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October 2023 by MAX REVIEW
So far is good my appointment is for 10 am and parked here at 11pm
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September 2023 by Navi Sidhu
Overnight parking , 4-5 hours for loading , washrooms available.
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August 2023 by Jerry Pollock
Even know I was late due to scheduling conflicts.. I paid the 225 late fee they got me in a door and load pretty quickly as I was then a work.. friendly staff.. so they get a great 5 stars from me
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July 2023 by Tuan P
As a driver, I had very good experience delivery at this facility. People are attentive and care. Thank you for your appreciation for diverts.
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June 2023 by raj cing
They r Pirates of INDIANA truckers save ur BP or prepare before u get to this facility & enjoy another sweet treat from this cold storage.
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June 2023 by J'Juan Rogers
Got me loaded at 0800 appt at 1600 and they have overnight parking Prime driver here
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April 2023 by Lakhinder Singh
They damage my trailer.. they have very equipment for loading.. make sure when they loaded they not damage ur trailer.. if they damage ask for there insurance..
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March 2023 by Mav Rick
Giving them one star to start. Will update after completion. They're not busy, and not understaffed.Update 1; been in a door for 2 hours now. No movement. It's not looking good MW.To be continued.Completion;Five stars well earned. Thank you for working so hard!
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March 2023 by Beau Schneider
Checked in last night around 1930. Was told they probably wouldn't get me into a door until my appointment at 1600 next day because they are swamped. Got multiple calls the next day because my phone was on silent while I was sleeping. A dock worker came n on Knocked on the cab to tell me to go in a door. That was around 10 am. Loaded with paperwork in hand by 11. Overnight parking. Friendly staff. 21k pounds. -10 degrees.
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February 2023 by Kaoru Boohar
Would get 5 but had an appointment thru broker for 4:30 am and when I arrived they said my appointment was a 4 am and it would cost me $150 to get unloaded because I missed my appointment time. Why would a broker say my appointment is at certain time to have me be late?
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February 2023 by Robert Ernst
2/14/2023 Checked in about two hours early for my appointment, was given a door. Loading started about a half hour before my appointment and was completed one hour after. Major improvement from the last time I was here. GREAT JOB !!!I do however have to bring to attention that the load was not straight, some pallets were not wrapped, pallets were badly broken, trailer walls were scuffed and cut (metal shavings on floor), I was left with a very considerable amount of debris.There is no reason to rub the walls or slide pallets on the floor, take some pride in your work, it is a direct reflection on you. Please remember that these trailers cost on average about $100K, and they are how we make our living.
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February 2023 by Paul Fredricks
I had an 11am appointment for a pickup. Arrived at 9:30am and given a door right away. The shipping woman was very helpful considering I couldn’t find the PO on the dispatch documents. I was loaded and with paperwork in 1.5 hours. Good job MW.FYI, Make sure you arrive on time, no later than 20 minutes late or you have to pay $150 late fee.