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August 2024 by Emma Fesler
Devan was very friendly and very helpful today!
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August 2024 by Katie Pelley
Devan was a great help today!!
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August 2024 by Warren Hubble
Walked in and got taken care of quickly and the guys were awesome! The deals are amazing!
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August 2024 by Mike Barker
Great service! Very professional and helpful!
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August 2024 by Makailee Carroll
They saved me ! My sim stopped working and they had it fixed in 10 minutes
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August 2024 by Kirsten Landez
Great experience!
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July 2024 by Madelyne Robbins
Great workers! Very good communication from the manager.
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June 2024 by Jon Jones
Awesome experience!
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June 2024 by Jamal 379
very helpfully and friendly!
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June 2024 by Dillz Funk
Devan was manager quality!!! Very nice guy and helped me with all my needs.
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May 2024 by Duane Miller
The manager in this store has to be one of the worst, if not the worst manger I've ever had to deal with. I purchased an S24 Ultra in January. 2 weeks after I purchased the phone I started having problems with the charger port. So I took the phone back to the store I purchased it from. The manager was the one who helped me. So ofcourse when I took it in it worked. So I left. Fast forward 2 months and I'm still having problems with the charger port. It now will not charge at all. So on 4-23-2024 I took the phone back to the same store. Coincidentally the manager again was the one who helped me. So she takes the tool used for changing sim cards and starts digging my port saying it's dirty. Mind you I have it in a $70 Otter Box I purchased the day I bought the phone. So after she did that it worked. Sure enough as soon as I got in my driveway it wasn't working. Only now she did something to where now it's say somethings plugged in when it's not. Plus the screen won't time out now. It just stays on now killing my battery. So I took it back up there. So I go directly to her and explain that whatever she did only made it worse. Immediately she get defensive and stated " I'm not liable " I'm looking at her like " but you dug in my phone " and now it's functioning improperly. She then tells me I have to file a claim with Samsung because I missed the 30 day return period. I then reminded her I came in 2 weeks after I purchased it for the same problem and you helped me. Plus I didn't want Samsung to possibly try to blame me for tampering with the device and void my warranty. She didn't care So I told her I didn't ask her to do that. So we started to argue and she asked me to leave the store and I did. I filed a complaint with corporate and I contacted tech support. They immediately sent out another new phone and checked my previous phone as defective. They were great. I wish I could say the same thing about the manager. She was terrible. She could have simply contacted tech support and explained the situation. It definitely could have been resolved if she would have cared. Warning do not let that woman touch your phone. She will do things that could possibly damage it without getting permission. She will then tell you after she does it she's not liable. WOW!
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May 2024 by mishelle cave
Christopher Sherwin, manager at the Pendleton, IN location was extremely helpful! He was very respectful, knowledgeable and great to deal with.
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April 2024 by Katie Nabbe
I was in and out in less than 20 minutes and got exactly what I needed! Very pleased with the service!!
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March 2024 by Jennifer
Only Verizon location I will do business with. The employees are professional, kind & informative. In my experience they go far above custom service expectations.I can’t thank them enough!
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March 2024 by Jace Longere
10/10 service, Chris was awesome to work with! He help my girlfriend get a new plan & made quick work of it! Ps he’s got the best screen saver technique!
