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October 2023 by Stanley Leeman
Good storage facility. They show no loyalty to long time customers!!!! Constantly raising your fees. I was with them for 10 years seemed like they raised my rate 2 times a year. Started at $80 was at $152 and they were going to raise for the 2nd time this year to $168. No thanks!!!! I vacated!!!!
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August 2023 by Maxine Baird
Love my space
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August 2023 by Kristy Miller
Great to deal with ! Very helpful !
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June 2023 by Delaney Busby
I was able to do completely everything online and via phone conversations with real people in a very time efficient manner. Everyone was so kind and helpful. I definitely recommend this company.
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June 2023 by RaeAnna Leever
I called the call center and rented a unit within 10 minutes. We were moving stuff into storage the next hour with no problem and at a great monthly rental amount.
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April 2023 by Tamara “Tammy” Wohlstadter
Easy process of obtaining the unit. Great prices as well as nice clean unit and grounds. The free lock provided was an awesome bonus ( inside unit )Dealing with the office over the phone was very polite and helpful.. I will definitely recommend this facility to others.
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January 2023 by Diane Nunn
I have not only enjoyed meeting the SROA staff members but I appreciate their consistent kindness and efficiency. They are knowledgeable regarding storage options and are so patient with questions about system processes. They inspire confidence.
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June 2022 by John Safford
Not a bad place to store things.
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June 2022 by Leland Brown
New owners raised the rent way to much to really surprised there still rented.
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September 2021 by Alexa Wiseman
Truly the worst customer service experience I have ever had. I was overcharged and given a unit with a faulty latch which injured somebody trying to open it. I’ve been trying to get this corrected for weeks. In that time my second unit at the location (purchased before this horrible company took over) has been charged again even though I’ve moved out of both units and have been trying to cancel before the charge date but once again cannot get in contact with anyone that works there. I have called at least ten time, emailed three times, and even contacted the national customer service in hopes it may help but I still have not heard back. DO NOT RENT A UNIT HERE.
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August 2021 by Eric K
Phone number does not work, website does not work, when you go there in person there is only a kiosk which also does not work.
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March 2021 by Chris Henderson
The customer service was excellent! Very clean and neat facility. I would definitely recommend the storage facility.
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January 2021 by Andre Williamson
Its a storage unit facility. Prices are prices and the customer care and service is very helpful
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August 2019 by Catherine Westbrook
Nice,clean.
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November 2018 by Julie Johnson
I rented the climate controlled unit and all of my antiques molded.
