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October 2023 by Mega Cons
This is our favorite shop to be at. Excellent customer service and always do great job. Oh this place is affordable too.
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August 2023 by Gill s
Our experience with General Truck service was amazing. They were timely and responded with enthusiasm. Our truck works great! Service man named David was extremely nice and was able to help us get excellent service.
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August 2023 by Amanda Fears
Had us fixed quickly
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June 2023 by Robert Hunter
I like this place, everyone is very helpful, and nice! It's a newer location, and they always seem to have the parts I need. Also, on a huge note. They are open late. I think every day but Sunday they are open til midnight!I just want to thank the guys and girls of General Truck Sales, Pendleton,IN.
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June 2023 by trina jewell
I would like to thank Eric, Dave, and Ben and all mechanics at the Toledo General they always treat me and my husband with all the respect one can ask for, they also fix my truck in a timely manner I just love these guys thanks for all your hard work and dedication.
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June 2023 by Antwan Moman
It is such a welcome home place if business that have you wished you would of came to purchase a vehicle from here to begin with.
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June 2023 by Behzod Imomzoda (Imom)
waste of time. 2 days to get diagnosed for $413
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May 2023 by Magdalena Rodriguez
As a female truck driver, I'm always looking for a reliable dealership to service my semi-truck, and I'm happy to say that I found just that at this dealership. From the moment I walked in, I felt welcomed and respected by the friendly staff. They listened carefully to my concerns and addressed them with professionalism and expertise. The attention to detail in their work was truly impressive, and I felt confident that my truck was in good hands. The customer service was unmatched, and I appreciated the regular updates on the progress of the repairs. I highly recommend this dealership to any other female drivers looking for exceptional service. Thank you for making my experience a positive one!
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May 2023 by Ira Goldfarb
Let me start by saying I have had good experiences in the past with the service department at General Truck. This time however is a completely different story. Called to speak with a service staff member and explained the issues the truck was having and verified that they could work on it BEFORE I had it towed there. After having the truck for a week they called and said that they couldn’t actually fix it. Had to then convince them not to charge me for the diagnostic work. Naturally I was not happy that I now have to pay a $650 tow bill, and an additional tow bill to take it elsewhere. If you can’t work on the truck, just say so upfront and save us all the hassle.
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April 2023 by Russell Kincaid
Iam very pleased with this shop. Very clean and comfortable environment. I’ve been getting work done here since 2017 and they always go over and beyond their call of duty. Even when it comes down to warranty work they replace parts and all labor and fluids is on them. My recent experience my truck was losing power I pulled right in they found the problem since it was a easy fix , all it cost me was a hand shake and a thank you. I truly love this repair facility.
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April 2023 by Rav Multani
First time service customer here. Had a bad experience for simple issue. They have absolutely no idea what’s going on with the truck because different people say different things and no one is in sync. They straight up lie to you intentionally or unintentionally I don’t know. Prices are also absurd. Better to go Andy Mohr. They are bad too but compared to these guys, I have slightly better experience there. also any repair estimate and dates these guys say, add another 3-4 days. Even if parts are all in stock
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January 2023 by Avneet W.
hello i am drop my truck speedo meter some time no work some time work after put on new transmission on Worcester ma i am call that dealer he say go to any Volvo i am drop my truck general truck sale Pendleton in he say need new wires i say ok put on he charge us $ 841 but now no work before some time issue , i am spend more then $ 22000 this truck put new transmission and wire still speed meter no work only west money no one help
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January 2023 by Harvir Singh
Great people good service little too busy but always get job done by promised time !!
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December 2022 by BigCat Trucker
Came into shop on a Thursday at about 1pm, to get my expansion tank and radiator replace they took me right in and started working on the truck and had me out in no time… truck was ready the next morning at 8AM. They drop me off and a really nice shuttle SUV at the hotel nearby and pick me up the next morning when the truck was ready to take me back to the dealership to pick up my truck.The driver waiting area is super clean with cable TV very comfortable with reclining chairs and large windows to see down in the shop bay while they’re working on your truck. I highly recommend this dealership and shop, I was very pleased with the professionalism and how clean the shop was. It will really take care of you and make sure you’re satisfied before you leave. Tell them BigCat sent you.. ?
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December 2022 by Ellanya Richey
This shop is incredible! I called ahead because my AC had gone out. I arrived, on a Friday before a holiday at 2:30 PM, and pulled into the bay immediately. In less than 5 hours I had a new compressor installed and was on my way. Any other Volvo shop wouldn't have even looked at my truck until Tuesday or Wednesday the following week.
