General Truck Sales is a family-owned business with locations in Indiana and Ohio, established in 1958. Known for their excellent support, they sell and service all makes of used Light, Medium, and Heavy Duty Trucks, along with new trucks. Their full-service Lease and Rental Operations, as well as Collision Centers, are equipped to repair trucks of all types. The company has earned recognition as Volvo Trucks North American Dealer of the Year four times, including 2018, highlighting their commitment to quality and customer satisfaction. Customers appreciate the helpful and friendly staff, noting that the team treats everyone with respect and professionalism. Many mention the availability of parts and the convenience of late hours—some locations stay open until midnight most days, making it easier for customers to get repairs done. The environment is described as clean and comfortable, with staff going beyond expectations, especially in warranty work. Customers also feel valued and well taken care of, whether they are regulars or new visitors. Female drivers and others have expressed confidence in the service provided, praising the attention to detail and regular updates on repairs. Overall, General Truck Sales is seen as a trustworthy, reliable, and customer-focused dealership that provides quality service, timely repairs, and a welcoming atmosphere for all truck owners.
This is our favorite shop to be at. Excellent customer service and always do great job. Oh this place is affordable too.
August 2023
Our experience with General Truck service was amazing. They were timely and responded with enthusiasm. Our truck works great! Service man named David was extremely nice and was able to help us get excellent service.
June 2023
I like this place, everyone is very helpful, and nice! It's a newer location, and they always seem to have the parts I need. Also, on a huge note. They are open late. I think every day but Sunday they are open til midnight!I just want to thank the guys and girls of General Truck Sales, Pendleton,IN.
