Casey's offers pizza that receives strong praise, with customers calling it the best gas station pizza ever and a perfect, quick option for last-minute needs, including online ordering. However, the business shows significant issues with maintenance and customer service. Multiple reviews state the location is not taken care of, citing empty soap dispensers, full trash cans, and a lack of basic supplies like toilet paper. Service is frequently described as poor, with staff noted as easily frustrated, rude, cocky, and mouthy, creating unpleasant transactions. While the pizza is a standout, the overall condition and service at this particular Casey's are consistently criticized.