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November 2023 by adam hancock
I took my 2018 Dodge charger to CRS customs to get my driver side doors fixed after somebody hit me. Very little damage could have been a quick and easy fix . But when I went to go get my car the paint had fish eyes in it had a bunch of overspray in places it shouldn't. inside my doors had overspray and brown paint the bottom half of my door for probably three inches had brown spots of primer you could clearly see pretty good if you got down there to look . Runs dripping down the door to where the corners hang past debris in the paint so I called and they say yeah we'll fix it I take it back and get the car back same thing looks like they did absolutely nothing to it so I try again looks like they did something this time but now my back bumper is messed up so we try again they fix the back bumper kind of looks better then whatever they did to make a nice spider web section in my paint so after five times of taking my car back to get fixed over a month and a half he tells me I'm being too picky because they're still damage from them on my running board on my garage kept car that I keep very clean in the damage was not there before it went there and wants to tell my wife off pretty much and I've tried to get their insurance information so I can make another insurance claim to get my car fixed properly from a good Auto body mechanic and they will not answer me so be aware just because they've been in the area a while doesn't mean they do good work!!! I got a kind of expensive car I don't even like to look at anymore dumb. thanks guys smh. if you DONT want your car to look like it did and or better go here ESPECIALLY IF IT'S BLACK hopefully they save somebody the headache I had to go through
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September 2023 by William Decker
****(4) for workmanship****(4) for quality of product**(3) for timeliness*(1) for getting what I asked for*(1) for communicationI used CRS for a wrap on my truck as the previous owner was dropping off the truck for other work, so why not kill two birds with one stone.Truck was originally supposed to be done Thursday 9/7 but because of “supply issues” was told the truck wouldn’t be done until Saturday 9/9. Truck wasn’t ready until 9/12.Had several communications regarding cab area of truck as I was concerned about the “look” of the cab if the A pillars were not wrapped and other items. When I picked the truck up, 9/16 (my choice at that time), stripes on the truck did not have the “sparkle” that was to be there - which was discussed. I was told it would be addressed in a production meeting on Monday 9/18. Asked for a response on Tuesday 9/19, have not heard a word since.
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September 2023 by Tyler Nowak
Working with CRS was a great experience. I had a door that needed repainting due to some damage, and they did a great job with a fast turnaround time at a reasonable price.Curt, Mike, and Tanya were all wonderful to work with. Anyone I know in need of body work I will be recommending to CRS.
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July 2023 by Becca Williams
I truly didn't believe there were good people in this world anymore until I came across Collison Repair. These people actually care and you don't hear that much anymore! Thank you for taking the time to try and repair my poor CH-R after it was smashed into, parked in front of my house. The whole situation sucked, but you guys made everything a breeze. Will forever be grateful for this company. Thank you again.
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July 2023 by Brandon Bertrand
CRS is the place to go!!!!! Everyone treats you EXTREMELY professional and a huge shout out to Curt Coddens for his ability to do a great estimate along with courtesy!
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May 2023 by mallory manville
Highly recommend. Curt is awesome and very helpful . Whom ever did the body work on my car did a great job and had it done in a timely fashion. This place goes above and beyond. I will be back.Services: Painting
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April 2023 by John Highley
It appears that if there's a problem, their solution is to ignore you with hopes that you won't pursue it. If I don't receive a call by noon today, I'll provide a detailed review with pictures. Pending....
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March 2023 by Roberta Van Ness
They did a great job on my Toyota RAV4 it was cleaner when I got it then when I dropped it off very happy with them and the repair job was awesome
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March 2023 by Kathleen Mills
They did a great job on both our cars. Perfect and clean when we picked it up. Car is like new again! Staff is very professional and competent. Great job!
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December 2022 by John Kerkemeyer
After nearly 25 years of working with them and numerous vehicles, they still are the best!Just picked up my car from them today and it looks as new as the day it came off the lot. Every detail was taken care of in an above and beyond manner. I have referred many friends to CRS and they have all experienced the same excellent quality and service as I’ve always received. This company truly cares about their customers and takes great pride in the work they do.Service: Body & Trim
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December 2022 by Yihao Fang
Professional and efficient, recommended! The mangager Kurt is a nice guy and always call me in advance for any update about the repair. My Subaru was rear ended and the whole trunk needed to be replaced. That time I asked lots of body shops in Michiana but only CRS could start to fix my car before too long. Surprisingly, they made the viechel drivable in one month and completed the whole repair process two weeks later. That's much better than I expected! If I choose Gurely leep, I wouldn't get my car back in 2022.Service: Body & Trim
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November 2022 by Delores Spano
Excellent body work after an accident. When we picked up the car, it looked brand new. All washed and cleaned inside and out. We appreciate the professional service we received.Services: Painting
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August 2022 by Jessica Slisher
Mike and Fred will go above and beyond for their customers! Best service around town and they move at awesome speedServices: Painting
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July 2022 by Janice V.
Dale at CRS was super helpful when my daughter crashed her Volvo and had to repair it out of pocket. He advised her of the most cost effective options keeping in mind safety and value. I highly recommend them!
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June 2022 by Susan Bella-Howland
OUTSTANDING customer service and repair of damage to my car! Customer friendly/ skilled/ reliable service from Bruce (estimates) to the outstanding restoration of my car lead by Dale B, , Fred, and his staff.I can highly recommend this well organized business to take care of your car collision needs! Easy to get to, polite to all! Great job, CRS!Service: Body & Trim
