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August 2024 by Harrison Walter
I just had a great experience buying a used 2023 Jeep Wrangler Rubicon from this dealership, the staff and salesman were open, professional, and timely during my purchase experience. My family and will continue to give our business to this dealership if they have more vehicles for purchase in the future. Make sure to hit up Landon and Griffin for your next car buying experience!
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July 2024 by Aaron Rose
Their collision and repair team is top notch. Highly recommend!
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April 2024 by Piewdiephy
On my purchase last week of my 2018 Toyota 4Runner TRD off-road from Asian Concepts. It is indeed disappointing to discover hail damage on the roof of the vehicle after the purchase, especially when it was not disclosed to you before the sale.
The lack of transparency from the dealership regarding the damage is concerning, and the response from the salesman, who is no longer employed with the dealership, is unfortunate. It is unacceptable to pay a significant amount of money for a vehicle only to find out about pre-existing damage that was not disclosed during the sale process.
It is essential for dealerships to be transparent and honest with potential buyers about the condition of the vehicles they are selling. Customers deserve to have all the information necessary to make an informed decision before making a purchase.
I would not recommend anyone to buy a vehicle from this place just because of how dishonest they are.
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November 2023 by Nancy Jessie
Jason is the man!!!
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November 2023 by Olivia Ashlyn Rose
Jason in their service department has been wonderful to deal with. He is professional, kind and helpful. I would recommend them to anyone!
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November 2023 by Doug Merritt
Excellent service! We contacted Asian Concepts for a third-party vehicle inspection and we were treated like royalty.
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November 2023 by Jacob Atkins
Derek was super quick easy and efficient! Would highly recommend him to anyone looking! Thanks again!
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November 2023 by Melissa Ditton
Great place to buy a car. Our salesman was great. If you need a car ask for Brandon he will do whatever he can to help you get what you want.
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November 2023 by 5_marco5
Really good dealership to work with, great service and communication. They do their best to help you. Thanks to Brandon for making the process smooth and fast as possible for sure recommend asian concepts!
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November 2023 by Clint VanDyne
Could not have asked for a better car buying experience! I've purchased more vehicles than I care to admit through the years and this was HANDS DOWN the best and easiest and it isn't close. Was on a business trip, not planning to buy a vehicle. Found one I was looking for, drove 3 hours, everything was waiting for me when I got there. Korey and his team were knowledgeable, helpful, professional and very friendly start to finish! After driving 3 hours I was dreading spending another couple hours at the dealership. Not a problem whatsoever! Came in, test drove it, settled on a price, got approved in minutes, signed paperwork, all in under an hour. I still had 2 hours to drive home and still made it home for dinner! Highly recommend!!!
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November 2023 by Will Snell
May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time of purchase.Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated.My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied.The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely.They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I’m still waiting for.If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will… my take is they have zero integrity
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November 2023 by Will S.
May 2022 I purchased a vehicle here and I was talked into buying a warranty for $3500 at the time of purchase. Immediately after taking delivery I noticed there was an alignment issue when driving at highway speeds. This made me question that the car had been gone over thoroughly as the salesperson stated. My next visit was for service on a loose sway bar/ noise when cornering. The service manager informs me that the warranty claim was denied for the amount of $800. I started asking question about the amount he was now trying to charge me and what exactly was getting replaced. He backpedaled and lowered the amount for what turned out to be replacing the $100 end links. No wonder the warranty claim was denied. The following visit/ last visit. I bring the car in for check engine light. The car needed a drivers side oil control valve. The service manager tells me the warranty claim was denied for $1200 repair. He then informs me the dealership ended business with this warranty company and that they are now not covering claims as a result. He says I should cancel my warranty with them and try to get a refund. For good reason I look into the repair to get my car back on the road and can't understand how a $300 part direct from Subaru that has 4 bolts fastened onto the bottom of the car will cost $1200. I take the car home and purchased the part from Subaru and spent 20 minutes fixing issue completely. They sold me on a warranty and then abused the warranty company by over estimating repair costs which in turn left me with denied claims. I got 0 value out of the $3500 warranty they sold me on and I have now spent several months trying to get an unknown amount back as a refund. Finally just over a month ago I finally found out what that amount will be a measly $1,700 in which I'm still waiting for. If I had read a review like this to go off of I would have never stepped a foot in their door. Take it as you will... my take is they have zero integrity
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August 2023 by Mia Hall
Honestly my only complaint is getting ahold of the service department, I don’t know why the line doesn’t automatically connect to someone who is available. Then when I try the german or sales team they just transfer me to the same phone that wasn’t getting picked up. All I want is to schedule an appointment, mind you this is the second time i’ve had to call the service team 8+ times. The service team is awesome as far as getting things done, but it’s just so frustrating when i’m calling during opening hours and just not getting the help I need. This whole thing is actually making me regret my choice of purchasing a car here!
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May 2023 by A T
Asian Concepts Service will take care of you. I explained my situation and they helped me out the same day.The waiting room is cold and uninviting space but you can browse and look for a new car instead :)
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May 2023 by R H
Griffin at German / Asian Concepts was awesome! He answered all our questions, was patient and kind, and really explained pricing and financing options. Very fair pricing, very fair trade-in values. Thanks for your help Griffin, we love our new Audi!
