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November 2023 by Alexa Griffin
Charged me a made up gas fee even though the truck was returned with more gas than was in it. Then when calling to clarify I heard 2 different stories and had to suggest me coming in with proof before they admit they were wrong and corrected it. Avoid these scam artists!
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August 2023 by Jonathan Reeder
I dealt with two employees and both were great! Very engaged with their jobs and wanted to provide a positive experience. I drove from Carmel to pick up this trailer, because it was the only location that had one. But I will drive back in the future for any other needs.
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July 2023 by Jon Reeder
I dealt with two employees and both were great! Very engaged with their jobs and wanted to provide a positive experience. I drove from Carmel to pick up this trailer, because it was the only location that had one. But I will drive back in the future for any other needs.
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July 2023 by Matt Smith
This was the drop off point for a 1 way rental. Drop off was smooth, but we did miss the sign indicating the parking lot entrance we should use for the truck.
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November 2022 by Cameron Boone
Charged more than agreed price and lied about how much fuel was in truck upon return. Won't refund extra taken. Staff wouldn't help as that's a corporate issue despite them being the ones who took the extra.
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October 2022 by Jarrod Mack
Helpful staff, extensive Uhaul selection, able to accomodate rental with no prior notice or reservation. Awesome bait shop too! Highly recommend this location
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December 2021 by Jeffrey Wehmueller
The guys at Schwartz's Bait and Tackle we're awesome and we're very helpful in getting the trailer attached to my truck. Nicely done!
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August 2021 by Howard VerBryck
Have always had good results from them. Tried using a truck with bad bumper, wouldn't rent to me. Appreciate the honesty, hospitality.
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June 2021 by Ron Robbins
I've used this location multiple times and haven't left a review. Well... We had a TERRIBLE experience with the West Lafayette location not having our rental available (we had the reservation over two months but the day before we were to pick it up they called and said they didn't have one) so we looked and found one here. They were friendly and understanding, matched the price of the original rental, got us taken care of, and I couldn't say more positive things about them! Will travel to them again when we need a rental!
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June 2021 by E Simmons
Awful experience! Don’t EVER patronize this business- they have no business being in business! Unless you like being talked back to & lectured about why they rented your reserved equipment to someone else... rent from somewhere else that understands what customer service is
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March 2021 by Otis Davis
Fast,Friendly, Courteous Service,never been in and out a Uhaul so fast..
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February 2021 by Vikki Hartley
Very nice and easy to check out and in
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October 2020 by penguinogames
It was a bit awkward to return the trailer as I had to park it in front of the uhaul store downhill. Other than that easy check out process via app.
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September 2020 by Elba Sanchez
Excellent customer service
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July 2020 by Emeandor Gaming
Was quickly served even during covid. Teenagers were the ones who checked me out and it went pretty well.
