-
December 2023 by Katie R.
The employees here are always very nice and friendly--I've even had one guy vault over the counter to run and open the door for me when I was carrying a big package. Now THAT is customer service! They don't just mail packages, they have so many other offerings including document shredding and notary services. It's a great location (near Hamilton Town Center) that's really convenient to pop into while out running other errands.
-
November 2023 by Tim Brown
Andrea was fast and courteous! Helped me avoid the worst part about Rush Hour!
-
October 2023 by Oman FuQua
The guy was really nice to me. He has a lot of patience. Every time I go away I’m treated excellent.
-
October 2023 by Mona Hilton
Always friendly and fast! The place always looks clean.
-
September 2023 by Ashley Karr
Best UPS store experience yet! One was very professional, and extremely helpful!
-
June 2023 by Ayden Rayl
Another way to nickel and dime you. I went for an Amazon return, knowing there would be a $3 printing fee. I went having the label preprinted, and then I was charged for a box additionally. This is completely unacceptable. Amazon pays for the shipping. This is just nickeling and diming the customer. UPS should refund Any extra charges because Amazon pays for shipping this is completely unacceptable..
-
May 2023 by Muhammad Haq
Courteous and helpful staff. They made sure that our documents were properly sealed inside weatherproof envelope.
-
March 2023 by Natalie T.
Crystal knows what she's doing, but she doesn't have good customer service communication. She comes off a bit rude/harsh. I've dealt with her two separate times, and each time she was not very welcoming. Otherwise, good place to deal with mail!
-
February 2023 by Keira Goff
Used the UPS Store in Noblesville, IN to ship some medical supplies back to our very elderly family friend (who does not drive) after he’d left them when visiting us. Tracking this package online was useless, as was the UPS phone number. Fortunately, the great crew in Noblesville were able to determine that big, corporate UPS managed to get the package only to the UPS Store in Highland, IN a few miles from our friend’s residence. When I called Highland to be sure it was really there and explained the corporate UPS error, the Highland UPS Store associates went above and beyond to see that our friend got his package at the address we shipped to. And it was there in less than half an hour! Sure wish corporate UPS hired the same level of talent that these franchise UPS store owners have.
-
January 2023 by Brian Smith
I paid $85 to ship something I sold for my business. They botched up the shipment, ended up taking a week to make it right, had poor communication, and in the end did not refund any money. I ended up losing a customer over this.I would recommend the UPS store on Olio.
-
January 2023 by Ishag Takoss
That employee who is working at the store on Sunday December 11 is not willing to take my drop off from me that why I stop going to work and I call my son to do returnAgain but first return process is no thing wrong but because of that employee jugement to me lead me to be late for my work
-
October 2022 by Becky Alquiey
All I needed was some help printing an Amazon label, I was not asking to use the computer. They want to charge you $2 for computer time even though you are sending them an email to print for you at the counter. I just wanted one black and white copy which should be like $.25. Instead they want to charge $2.41 to print you one page! Terrible customer service!
-
September 2022 by Nick Balsley
Crystal was very helpful in taking care of my packages and multitasking to answer other customers questions to keep things moving along quickly.I’ve always had great service at this store. Usually quick in and out.
-
September 2022 by Jennifer Chavez
The employees who work here are so unhelpful. I would not recommend this location. They really are horrible.
-
July 2022 by William Flint
Brooke is a fantastic clerk and it doesn't hurt that she is absolutely gorgeous and sweet as can be.
