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November 2024 by Mark Burdick
I hired Recreation Unlimited to install a brand new goalrilla basketball goal. Everything was smooth. They handled everything from installing the anchor to the entire goal. I only needed to be present at the start. They even ordered the utilities to be marked.
Mike and his colleague were very professional. I would highly recommend both of them and Recreation Unlimited for a basketball goal install. Very positive experience.
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October 2024 by Mark Goodman
Recreation Unlimited was great to work with during the entire process of purchasing and installation of a new Bullfrog Hot Tub. Natalie, the sales person, spent a great deal of time showing us numerous hot tubs, highlighting and explaining their differences, while answering numerous questions we had.
The installation and electrical hook-up went extremely well, followed by an excellent tutorial on hot tub maintenance given to us by another member of the Recreation Unlimited team.
My wife and I were very pleased with the entire interaction we experienced with Recreation Unlimited and thus recommend them highly.
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October 2024 by Eugene Kirk
They are a great company. We had problems with a contractor and they worked with us to get everything resolved. I had a good experience with the crew that came to my house as well as the management at the office.
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October 2024 by Jay Trauring
Purchased a Goalrilla recently and had a great experience. I was impressed with the showroom. They have a lot of equipment, and they allow you to test them out. Natalie was very helpful and responsive. We worked out the details via email afterward since I wanted time to decide between a couple of different models. I opted to install the goal myself. Pick up at the warehouse was easy.
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October 2024 by Asher DePew
Natalie was awesome to work with. Great follow up, scheduled quickly, and both install crews did a great job.
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October 2024 by Jay Fitzwater
We had a great experience with Recreation Unlimited. They offered great insight when we were determining which Goalrilla Goal to buy. The installation was excellent! I highly recommend RU!
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September 2024 by Mike Ferris
Natalie was very good to work with and the install team was very thorough and professional. I wouldn't think too hard about who to buy a basketball goal from and just go to Rec Unlimited.
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September 2024 by Gee Chacko
Pretty good process for sale and install. Natalie was exceptional in her support.
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September 2024 by John O'Dell
I paid $799 to have a previously purchased goal moved from one location to another. This was the quote and I paid the charge. The utilities were too close to the placement of the concrete base, therefore the company would not dig the hole. This is their company policy. Now, My Son and I spent over an hour digging the 48 inch deep and 16 inch diameter hole.
They came and poured the concrete and left. A week later, Monday August 19, the goal was moved from my old house to my new.
I asked for a refund for my labor during this event, I called 3 separate times to discuss charges and no call was returned from Courtney, the General Manager. I called today, Tuesday August 20 and the staff passed my call to Courtney. She FINALLY responded to me by TEXT. No professional courtesy to me as a Customer to have a discussion. She told me the below. A cut/paste text.
“Hi there John, I received your request for a partial refund due to digging your own hole during the goal install. We charge the same amount as it is still a 2-trip service and the cost for the labor and the concrete is the same for us regardless. However- it actually looks like you were never charged for your new goal anchor. The price on that is $139.95 so we will go ahead and call that your partial refund. :) Enjoy the goal and please let us know if you need anything in the future! -Courtney, Recreation Unlimited”
I will not use or recommend this company to friends and family due to the unprofessional and shady manner of creative charges and unwillingness to discuss a small refund for my labor.
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August 2024 by Scott Medalen
Highly recommend. Purchased basketball goal for backyard. Shelia was great on sales and communication. Install crew was excellent as well.
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August 2024 by lance bruner
Absolutely perfect service and installation…thank you all so much for a perfect and easy purchase and the kids are loving it
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August 2024 by meg miller
Great experience with Recreation Unlimited. As a first-time Hot Tub owner I had lots of questions (even after the install). Shelia, her teammates, and Service team members did a great job getting me to the right resources.
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August 2024 by Alejandro Ostos
Everything exceptional
The truth is, my daughters are happy and that makes my heart happy.
100% recommended and very good quality
Thank you for your great service
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July 2024 by Jacob Beck
Sheila is fabulous to work with. She really knows hot tubs/spas. She helped me pick the right make and model for our needs. No high pressure sales gimmicks. She walked me through all of the options, pros and cons of different choices, etc and gave me the information I needed to make an informed choice. The delivery crew was early for the install appointment and worked with me to get the spa in the perfect spot. The final install tech that programmed the spa, started the chemicals, and showed me how to maintain my spa was knowledgeable, pleasant, and took time to answer all of my questions. I haven’t been this satisfied with a major purchase in a long time.
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July 2024 by Jeff/Rebecca Conner
We purchased a great set of patio furniture. It was delivered on time and was assembled for us, we are very pleased with our purchase and to do it from a locally owned small business!
