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January 2024 by Donald Fruitt
Polite and helpful
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December 2023 by Jamalyne Levensky
Staff is always friendly and helpful. I've adopted 4 guinea pigs from this location and they are all healthy and happily thriving after having them for almost 2 years.I make most of my pet supply purchases from this location and will continue to do so.
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November 2023 by Marsha Cordova
Always take my dog here for nail care. Usually taken care of as soon as I arrive . Not today. Waited as a courtesy outside of grooming area for another customer to check her dogs in. Two other customers walked behind me. A groomer came out addressed the other two customers before taking care of me. When I entered there were three visible groomers. One said she will take care of you. Well that person brought out three dogs to their owners. Then attempted to get my information. Normally they wait so the dogs are not all in front counter area to bring dogs out. Forget it. Long story short. Waited 10 minutes only to be bypassed twice. Left without service. Went to local groomer, in and out, saved money and gave local small business owner my business.
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November 2023 by Charli Renckly-DeWhitt
We’re really liking our puppy class with Mariah. The class is well-run, the space is clean and she really knows her stuff!Our puppy has made so much progress in just one class!
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October 2023 by Dewan Horne
They helped with my new puppy and getting what was best for him.
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September 2023 by Jessica Dunn
Super friendly staff and easy to find what I needed. Way too many cute Halloween items out, too! ?
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September 2023 by Wendy Jesse
We love taking our dog Moose for his bath and nail trims. He loves everyone in the grooming department, it doesn’t matter who he sees he’s always happy when we pick him up. (Noblesville location)
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September 2023 by Madison Weston
Paige in the salon groomed my morkie perfectly. He is so handsome. He did have some mats and is anxious and she said he did awesome. Thanks so much.
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August 2023 by ConcealMe Esthetics
We love taking our dog Moose for his bath and nail trims. He loves everyone in the grooming department, it doesn’t matter who he sees he’s always happy when we pick him up. (Noblesville location)
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July 2023 by Sapc 0.
Very poor customer service. First time coming to PetSmart because all the groomers around me were booked for months. Despite friends telling me not to take my puppy here, I wanted to give them the benefit of the doubt.The minute you walk in the entire room just has a negative energy around it. Groomers were talking to each other making fun of other clients for complaining about their dog's haircuts. Once I picked up my puppy I wanted his face trimmed some more and groomers got defensive/hostile about it, went home and did it myself. They got the job done but I don't want my dog to potentially be treated the same way they treated me and other clients.Not coming back again.
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July 2023 by Andrew D.
The grooming services are not up to par. Stopped using them with my last dog. It just always seemed like there was an issue. And that dog was a perfectly behaved angel. Because my regular groomers were booked and my current dog was in desperate need of a haircut, I went ahead and booked this location. It was the only place with an opening. My dog is super excited to meet new people. It can be over the top. She wants to sniff and lick and gets mouthy. The groomer thought she was biting her. I said she doesn't bite. She's mouthy. There is a difference. Then she said she was covered in mattes. She had some small ones but this gal made it seem like it was insane. So in order to get her groomed I had to sign off on all these additional charges related to matting. The prices for this location are already much higher than petco or other places around here so I will not be going back. Do not use Petsmart for grooming. It hasn't changed over the years and I see other people posting bad grooming reviews to this day. Moreover the haircut they gave my dog isn't what I asked for. They made a big stink about closing at 6 and to be sure I'm back before they close. They weren't even done with my dog at 6 and we had to stay longer. When I finally saw her and said that's not what I asked for they acted surprised and asked if I wanted to wait even longer. They had already upcharged me as it was.
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July 2023 by Greg Chalfin
DO NOT TAKE YOUR PET HERE. Brought our dog in for a shampoo and hair cut. They only shampoo him yet still wanted to charge me 125.00 for shampoo and cut. I said I would only pay for shampoo you didn't do the cut. They call a manager and I am glad thinking someone with reason. Nope she says you have to pay shampoo and cut because it's the way our system works and then you can bring him back later for the cut. Then they inform they can't cut him because he bites. WAIT!!?? Bites?? He is 8 years old and has never bit anyone. We have 2 small twins they pull his tail wrestle with him and he has never bitten and the place that boards him always comments what a sweetheart he is. So I tell them I will not pay for anything but the shampoo to which they finally agree to but then inform me I will have to pay more for the shampoo because they didn't do the haircut. I honestly have never felt so taken advantage of.
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June 2023 by WelcomeToMy Life
I know this probably won’t reach a lot of people, but i am desperate, so it is worth a shot.A few weeks ago I bought this bearded dragon at PetSmart on Mercantile Blvd, Noblesville. She was absolutely adorable and was very gentle and open to me picking her up and holding her. When I got her she was only about a month/a month and a half years old. Unfortunately, I came home from work yesterday evening (05/28), and she had passed away.The first few days we had her, she was already acting odd, but we just thought she was adapting to her new home, so we didn’t think much of it. But my parents and I started to get worried when she wasn’t eating anything we tried to give her, as well as her sleeping a lot more than usual for a baby beardie. She was nowhere near as active as she should have been. We did everything we could, but sadly, she did still pass.Because of this, I have been doing some research on what I possibly could have done wrong, just to find out it was in fact not me who did anything wrong. As I was looking through PetSmarts reviews, I found a lot of reviews of people sharing very similar, if not the exact same, story as mine. Buying the animal, animal ends up being sick, and animal passes away soon after purchasing. Not only did I find this, but I have also been searching for new places and/or breeders to get a new beardie from.I have paid for everything my beardie had, equipment and all, so just because I had one bad experience does not mean I am willing to throw away all of the hard-earned money I spent. I am desperately searching for new places that sell healthy reptiles (preferably not big-brand places) or even reasonably priced breeders nearby.If you know any good reptile places or beardie breeders near me, Fishers, Indiana, please do comment or contact me in some way. It would be highly appreciated.
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May 2023 by Alissa Zak
Grooming left much to be desired. This was my first time at this location and I will not be back. Staff was nice but the haircut was uneven and not worth $61. She also did not smell or look like she had a bath. I asked how she was but wasn’t told she was difficult or misbehaved so I’m not sure what happened. The grooming area in general was messy and when I was picking her up there was another groomer really struggling with a larger dog and she pretty much “gave up” when I was there. Maybe they were having an off day, but I would look elsewhere for your furry friend.
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April 2023 by Marcina How
I went to petsmart in Noblesville In.The store was about to closed I told them that I need to get a crate for my dog that I got from a shelter. The clerks were so so nice they let me go in a get a crate. I was grateful to them!Go petsmart.Thank you.