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March 2024 by Ben Asaykwee
i really like this facility and the staff is SO nice. But some of the business practices from the corporate side are just silly and not customer friendly.For instance, after accruing quite a few credits from being out of town (and not thinking about freezing my account, my fault), i thought it would be nice to surprise my mom with a massage only to find out there is a $10 charge. It's not a lot of money, but when already paying so much per month it just feels unnecessary and not the kind of energy I would expect from a company based in wellness.I understand that businesses have to put the bottom line first, but this just feels like one of those small customer service moments that has nickle-n-dimed a bad taste in my mouth instead of creating loyalty to keep me coming back.
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March 2024 by Shaun Hart
Always a great experience with Brandi at Massage Envy!.
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March 2024 by Paiton Keeney
Riley is amazing! Would recommend her to anyone
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March 2024 by Beth Glover
My massage was wonderful. He definitely knew what he was doing. Will be back.
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January 2024 by Julie G
Josh was amazing. I had an injury that caused excruciating back pain. He helped so much
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January 2024 by Elizabeth McCarty
1-21Walked in with a tight back and hamstrings . My hips were uneven. After my massage with Matt my hips were even and I was pain free!
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January 2024 by Paula Pyatte
Brandi did a great job as always! Was having issues with my shoulders and she knew just how to relieve the tension.
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October 2023 by Shannon Terrell
The staff is always phenomenal! Josh has a gift and I would highly recommend him. My back and shoulder are in such better shape thanks to him!
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October 2023 by Michael Bredthauer
Josh did an amazing job! I hobbled in all crooked and walked out standing straight up. Much of the back pain was gone. instant relief. Thanks! Highly recommended!
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October 2023 by Frank Bailey
Massage Envy at HTC provides a top-notch experience. The front-desk staff members are friendly and helpful, and the therapy rooms are calm, clean, and relaxing. While I’m certain all the therapists are skillful and caring service providers, Blake is among the best! He listens to me carefully, then expertly focuses his attention on my needs. As a runner, I’m able to recover more quickly from any aches with Blake’s help.
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September 2023 by Cynthia Springer
Ruby consistently gives a 5-star massage. Her full body massages are relaxing but also hit the high tension areas and works them out. She is very personable and takes your lead as to whether you want to just enjoy your massage in quiet or you would prefer to engage in conversation. The only downside is that she is so popular that you have to schedule well ahead and time to be sure to get In when you want to!
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September 2023 by Baylie Fisher
Such a good experience! I hurt my neck this past week and she took that into serious consideration during the duration of my appointment. It was thorough and I am already feeling much better!
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September 2023 by Penny Donato
Brandi is phenomenal. She is my favorite therapist as she is great at deep tissue. I always feel better after a massage with her.
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August 2023 by Jessica Crumly
Ruby is fantastic! She is consistent, and knows how to work around injuries without completely avoiding the areas. I always feel much more relaxed after every massage.
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August 2023 by Teresa Burtner
I only have great things to say about Massage Envy at Hamilton Town Center! The staff was SO helpful, extremely nice, attentive and made me feel special! I’m a caregiver to my husband and not only did I have an amazing massage at this location, but I met some incredibly supportive and caring ladies there as well! It was all EXACTLY what I needed!! I had an experience that I’ll never forget and plan on many more returns!!
